Riu Palace Mexico - Cancun Mexico

  • 4.6 star
  • Mexico
  • Cancun
  • All Meals and Snacks
  • Unlimited Domestic Beverages
  • 24 Hour Room Service
  • Stocked In-Room Mini-Bar
  • Non-Motorized Water Sports
  • Introductory Scuba Lesson
  • Gym/Fitness Center
  • Tennis Court(s)
  • Daily Organized Activities
  • Nightly Entertainment
  • Hotel Taxes and Gratuities

About Riu Palace Mexico

The all-inclusive Riu Palace Mexico is located in the exclusive Playacar resort area, overlooks the turquoise waters of the Mexican Caribbean just five minutes from Playa del Carmen. As part of the Riu Palace Mexico, this incredible resort allows you to take advantage of generous privileges, facilities, restaurants, bars, shows and entertainment at the five other RIU properties adjacent to the resort. Within walking distance or a 5 minute cab ride you will find the charming and eclectic town of Playa del Carmen. Explore the shops on famous Fifth Avenue, experience the nightlife, or catch a ferry for a day trip to Cozumel from this trendy port town, the true hub of the Mayan corridor.
Please Note: RIU does not allow guests exchange privileges for dinner.

Rooms

One king bed, larger living room with sofa, in-room liquor dispenser, hydromassage tub, rain shower and private balcony or terrace.
Maximum Occupancy: 3 Adults / 2 Adults + 2 Children

Suite All Inclusive

Max Guests:
3 Adults / 2 Adults + 2 Children

One king bed, larger living room with sofa, in-room liquor dispenser, hydromassage tub, rain shower and private balcony or terrace.

  • 24 Hour Room Service
  • Ceiling Fan
  • Coffee/Tea Maker
  • Complimentary Toiletries
  • Direct Dial Telephone
  • Hairdryer
  • In-Room Liquor Dispenser
  • Individual Climate Control
  • Iron/Ironing Board
  • Jetted Tub
  • Laptop Size Safe
  • Lighted Vanity Mirror
  • One King or Two Double Beds
  • Private Balcony or Terrace
  • Satellite Flatscreen TV
  • Shower
  • Wireless Internet Access

Junior Suite All Inclusive

Max Guests:
3 Adults + 1 Child / 2 Adults + 2 Children

One king bed or two double beds, split-level living room with sofa or sofa bed, in-room liquor dispenser, hydromassage tub, rain shower and private balcony or terrace.

  • 24 Hour Room Service
  • Ceiling Fan
  • Coffee/Tea Maker
  • Complimentary Toiletries
  • Direct Dial Telephone
  • Hairdryer
  • In-Room Liquor Dispenser
  • Individual Climate Control
  • Iron/Ironing Board
  • Jetted Tub
  • Laptop Size Safe
  • Lighted Vanity Mirror
  • One King or Two Double Beds
  • Private Balcony or Terrace
  • Satellite Flatscreen TV
  • Shower
  • Wireless Internet Access

Superior Junior Suite All Inclusive

Max Guests:
3 Adults + 1 Child / 2 Adults + 2 Children

One king or two double beds, split-level living room with sofa, in-room liquor dispenser, hydromassage tub, rain shower and private balcony or terrace.

  • 24 Hour Room Service
  • Ceiling Fan
  • Coffee/Tea Maker
  • Complimentary Toiletries
  • Direct Dial Telephone
  • Hairdryer
  • In-Room Liquor Dispenser
  • Individual Climate Control
  • Iron/Ironing Board
  • Jetted Tub
  • Laptop Size Safe
  • Lighted Vanity Mirror
  • One King or Two Double Beds
  • Private Balcony or Terrace
  • Satellite Flatscreen TV
  • Shower
  • Wireless Internet Access

Services

  • 4 Pool(s)
  • 1 Swim-Up Bar(s)
  • 2 Outdoor Jacuzzis
  • Fitness Center/Gym
  • Beauty Salon
  • Tour Desk
  • Car Rental
  • ATM Machine
  • Money Exchange
  • Medical Services Available
  • Laundry/Dry Cleaning Service
  • Beach/Pool Services
  • Group/Meeting Facilities
  • Gift Shop(s)
  • Wedding Services
The Riu Palace Mexico is a luxurious full-service beachfront all-inclusive resort featuring a large variety of on-site facilities and amenities. The white-sand beach, four spectacular pools including a separate children's pool and one with a swim-up bar, six restaurants, five bars, a Riu Land kids' club, Renova Spa and gym at the 'Mexican Street' and two floodlit hard surface tennis courts set the tone for an extraordinary vacation.

Exchange Privileges
Riu Resorts' generous exchange privileges allow guests to enjoy all the facilities and services of the adjacent Riu Palace Riviera Maya, Riu Yucatan, Riu Playacar, Riu Lupita and the Riu Tequila! Your dining, entertainment and bar offerings are greatly expanded when you take advantage of these privileges. In keeping with the exclusivity of the Riu Palace Mexico, guests at the other properties are not allowed exchange privileges with this hotel (with the exception of the Riu Palace Riviera Maya). Please note that Riu requires guests to enjoy dinner at their own resort.

Mexican Street
Adjacent to the Riu Palace Mexico is the charming 'Mexican Street'. A concept that is unique to Riu Resorts, the Mexican Street is a central hub of the sprawling Riu complex, designed to resemble a small Mexican village and offering a range of services, retail offerings and more! At the Mexican Street you will find:
Renova Spa withbeauty treatments, massages and hair salon - Complimentary gym -Jewelry store - Photo studio & lab - Internet lounge - A variety of other shops selling local crafts

Main Building Facilities
Bar Cubano Lobby bar - Los Mariachis lounge bar with terrace - Don Julian main restaurant with terrace and non-smoking section - La Bodega Mexican restaurant - Miyagi Japanese restaurant - Conference room Internet room (additional charge) - Chapel

Other Facilities & Services
Small children's playground - Complimentary Jacuzzi - Complimentary sun loungers, towels and parasols by the pool area - Sun terrace - El Kiosko pavilion bar - Las Conchas swim up and poolside bar - Beach bars and restaurants - Renova Spa with sauna, 2 Jacuzzis and gym (complimentary); body treatments and massages at additional charge (use of gym, Jacuzzi and sauna is restricted to guests over 18).

Internet Access
Complimentary WiFi is offered in the lobby and in all guest rooms. Use of computers with internet access in business center (additional charge applies).

Groups and Meetings
The hotel offers five conference rooms with a total of 10,591 sq. ft. of event space, with capacities up to 850 persons.

Bars & Restaurants

  • 6 Restaurants
  • 5 Bars/Lounges
  • Disco
  • Piano Bar
  • Nightly Entertainment
  • Room Service Available
  • Theater
The Riu Palace Mexico Resort offers sumptuous buffet-style dining for breakfast, lunch and dinner with a choice of indoor, air-conditioned or outdoor terrace dining. Elaborate buffets offer a wide variety of choices with show cooking stations. International a la carte dining venues including a new bodega-style eatery and the gourmet Krystal Restaurant are available for lunch and/or dinner. A new venue features coffee, pastries and ice cream. Outdoor bars offer snacks throughout the day and into the night along with your favorite beverages. Live shows and special theme nights are presented six days a week. In addition, for additional lunch and snacks, Riu Palace Mexico guests may enjoy a selection of restaurtants at all Riu hotels in Playacar.

RESTAURANTS

Restaurant Don Julian
This is the hotel's main restaurant, offering elaborate buffets with show cooking stations for breakfast, lunch and dinner. Don Julian is air-conditioned and offers both smoking and non-smoking sections with gorgeous views of the lush grounds and pools. Special evenings feature theme buffets three times a week.

La Bodega Restaurant
Mexican specialty restaurant. Open daily for lunch and dinner, featuring buffet starters, à la carte menu and desserts. Dine within view of the ocean, under the shade of a beautiful coconut palm grove.

La Dolce Vita
This is the other beachfront venue here, featuring Italian cuisine. Open daily for lunch and dinner, offering buffet starters and à la carte service. Enjoy an ocean view while feasting on Italian fare.

Guacamole Beach Restaurant
Beach restaurant, grill and steak house. Open nightly for dinner only. Resort casual dress required.

Miyagi
One of the newest offerings at the Riu Palace Mexico, this beautiful Japanese restaurant offers fantastic à la carte specialties at dinner nightly. Resort casual dress required.

Krystal Restaurant
The gourmet à la carte Krystal restaurant combines contemporary decor with more upscale, fusion cooking; menus combine ingredients from different countries. Open for dinner.

Capuchino
Patisserie and ice cream parlor serving coffees and pastries and refreshing frozen delights!

Things to Do

  • 2 Tennis Court(s)
  • Lighted Tennis Court(s)
  • Ping Pong
  • Beach Volleyball
  • Bike Rental
  • Scuba (Beginners Lesson)
  • Snorkeling
  • Kayaking
  • Windsurfing
  • Sailing
  • Deep Sea Fishing
  • Water Aerobics
  • Jet Skiing
  • Parasailing
  • Waterskiing
  • Golf Nearby
Feel free to design each day the way you prefer it to be! Your choices here allow you the freedom to be as active or as relaxed as you want at the all-inclusive Riu Palace Mexico Resort. In addition to a palm shaded white-sand beach and three spectacular pools (plus one for the kids!) with terraced sunning decks you get:
  • Resort activities
  • Workouts around the pool
  • Two floodlit, hard-surface tennis courts
  • Beach volleyball
  • Table tennis tournaments
  • Introductory scuba diving lessons
  • Daily entertainment programs for adults and children

More
A variety of water sports is available on the beach and windsurfing, catamarans, kayaks, body boards and snorkeling equipment are included for all guests.

Motorized Water Sports
Jet skis, Parasailing, diving trips and more may be arranged at the on-site dive shop, Scuba Caribe, located directly on the beach in the center of the Riu complex.

Golf Deal:
- RIU guests enjoy preferential rates at Hard Rock Golf Club Riviera Maya through December 31,2018 or Grand Coral Golf Riviera Maya when staying now through October 31, 2018. Guests are welcome to book directly with the golf course with at least 24 hours' notice and up to 60 days in advance.

Inclusions at Hard Rock Golf Club:
-Food and Beverages
-Shared Golf Cart
-Golf Balls
Inclusions at Grand Coral Golf:
-Shared Golf Cart
-Tees
-1 Bottle of Water
-Fresh Towel
Agreements are subject to change without prior notice.

    Wedding

    • Wedding Coordinator(s)
    • Wedding Facilities
    • Wedding Packages Available
    Wedding dreams do come true with weddings by Riu Hotels and Resorts. They are dedicated to making your dream wedding and honeymoon unforgettable in exceptional surroundings. Get married in one of Riu's exceptional all-inclusive resorts and you will be able to choose the type of ceremony you want to have: a civil wedding, religious wedding or a vow renewal. The wedding coordinator will make all the necessary arrangements according to your requests.

    Mexico's Caribbean coast is an ideal location for a destination wedding. Whether it's just the two of you or your entire family witnessing your special day, the magnificent beaches lined with crystal clear water can be the back-drop when you say 'I do' to the love of your life.

    Choose from the following wedding packages: The Caprice - Riu's most extravagant, elegant and complete option; The Royal - The perfect fusion of extravagance and simplicity; The Classic - Simple, intimate and romantic. A FREE Wedding Package is also available.

    Classic Wedding Package
    The Classic wedding package provides you the opportunity to create a simple yet elegant wedding in paradise. Complete with a RIU wedding coordinator to thoughtfully plan your special day and all the elements necessary for an unforgettable ceremony. The Classic package is an ideal way to start your lives together in a very romantic and intimate way.
    Inclusions:
    • on-site wedding coordinator to help plan the special day
    • Classic decoration set up for the ceremony location
    • Bridal bouquet and matching boutonniere for the groom
    • CD or recorded music during the ceremony
    • Semi-private dinner for the couple at one of Riu’s specialty restaurants
    • Wedding cake for the couple
    • Sparkling wine for the couple (during the Main Toast only)
    • Surprise spa gift
    • Ten percent discount on all spa services for the bride and the groom (restrictions apply)
    • Minister/Judge service and marriage certificate
    • Witnesses
    The Classic Wedding Package is available for the bride and the groom only.

    Royal Wedding Package
    The perfect balance between simplicity and extravagance, the Royal Wedding Package provides all the offerings of the Classic Package and a variety of other impressive amenities. From a complimentary room upgrade to a wedding cake and sparkling wine, the Royal Package is intended to make your special day perfect in every way.
    Inclusions:
    • on-site wedding coordinator to help plan the special day
    • Royal decoration set up for the ceremony location
    • Bridal bouquet and matching boutonniere for the groom
    • CD or recorded music during the ceremony
    • Semi-private dinner for the couple and wedding guests at one of Riu’s specialty restaurants
    • Wedding cake for the couple and up to 15 wedding guests
    • Sparkling wine for the couple and up to 15 wedding guests (during the Main Toast only)
    • Special decoration in the room
    • Complimentary room upgrade for the couple subject to availability upon arrival (External Jacuzzi Suites are not included)
    • Riu T-shirts for bride and groom
    • Romantic massage for bride and groom
    • Surprise gift
    • 10% discount on all spa treatments for the bride and groom
    • 10% discount on all spa treatments for the wedding guests (must reserve online)
    • Minister/Judge service and marriage certificate
    • Witnesses if required
    The Royal Wedding Package is available for up to 15 wedding guests plus the bride and the groom.

    Caprice Wedding Package
    The Caprice Wedding Package is Riu's most extravagant, elegant and complete option. Created for those who desire an unforgettable and once-in-a-lifetime event. The Caprice package provides an endless number of extraordinary details and amenities to ensure that your dream of a fairytale wedding truly does come true.
    Inclusions:
    • on-site wedding coordinator to help plan the special day
    • Caprice decoration set up for the ceremony location
    • Bridal bouquet and matching boutonniere for the groom
    • Two bags of petals
    • CD or recorded music during the ceremony
    • Semi-private dinner for the wedding group at one of Riu’s specialty restaurants
    • Wedding cake for the couple and up to 40 wedding guests
    • Sparkling wine for the couple and up to 40 wedding guests (during the Main Toast only)
    • Romantic massage for the bride and groom
    • Manicure, pedicure and hairstyle for the bride
    • 10% discount on all spa treatments for the bride and the groom
    • 10% discount on all spa treatments for the wedding guests (must reserve online)
    • Complimentary room upgrade for the wedding couple subject to availability upon arrival (External Jacuzzi Suites are not included)
    • Late check out for the couple subject to availability upon arrival
    • Breakfast in bed the morning after the wedding
    • Surprise gift
    • Riu T-shirts for bride and groom
    • Fruit with chocolate and bottle of sparkling wine
    • Special room decoration
    • Minister/Judge service and marriage certificate
    • Witnesses if required
    The Caprice Wedding Package is available for up to 40 wedding guests plus the bride and the groom.

    Important Information
    • Additional services including additional decorations, floral arrangements, food and beverages and live music can be added; prices vary.
    • The bride and groom and witnesses (if required) need to be in destination at least three full business days prior the wedding for Civil ceremonies and two full business days for Religious ceremony.
    • Only the Civil ceremony is legally recognized. A Religious ceremony has no legal bearing and does not replace in any way the binding Civil Marriage. Once the Civil Ceremony is over, the couple receives a copy of the marriage licence and the original is sent within 5 -6 months directly to your home (please note that the Mexican Government can take longer to send these documents). Once the documents are received you should translate them into English and take them to City Hall for legalization.
    • Religious ceremonies or Renewal of Vows are symbolic. They are performed by a non-denominational minister. The bride and groom will receive a symbolic marriage certificate without legal bearing.
      *Please note that in Mexico Riu does not arrange Catholic ceremonies; a non-denominational minister is used.
    • Room upgrades are to the next level above your booked room, however upgrades are subject to availability and not guaranteed.
    • In order to have a wedding at Riu Hotels & Resorts, the couple and at least 80 percent of the total number of wedding guests must stay at the hotel where the wedding will be performed, otherwise it will be canceled. This is a strict RIU policy.
    • Wedding guests not staying at the resort must purchase a Day Pass.
    • Prices and inclusions are subject to change without notice.

    Honeymoon Inclusions
    • Surprise welcome gift in room
    • Small bottle of tequila
    • King bed (subject to availability at time of check-in)
    • Late check-out (subject to availability at time of departure)
    • Complimentary upgrade to next available room category (subject to availability and upon request)
    • $35 USD SPA Credit in a selected couples massage for two (50 min), per couple per stay. Does not apply with other promotions and discounts.
    • Children's Activity Program (Kids Club)
    • Kids Pool
    • Children's Play Area
    • Game Room/Arcade
    • Babysitting Services Available