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4.5
star
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Mexico
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Cancun
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All Meals and Snacks
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Unlimited Domestic Beverages
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Selected Premium Brands
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Room Service (Ltd Hours)
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Stocked In-Room Mini-Bar
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Non-Motorized Water Sports
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Introductory Scuba Lesson
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Gym/Fitness Center
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Supervised Children's Program(s)
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Daily Organized Activities
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Nightly Entertainment
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Hotel Taxes and Gratuities
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Wi-Fi
About
Iberostar Quetzal
Iberostar Quetzal is an impressive all-inclusive resort located on Playacar's magnificent beach, just minutes away from Playa del Carmen. "Playa", that's how the locals call it, is an old fishermen's village that has transformed today to 'the' vacation destination in the Caribbean. From its fun-filled water activities like snorkeling and sailing to its vibrant nightlife full of bars, Quinta Avenida (5th Avenue), it truly is the hottest spot in sunny Mexico. And very centrally located - close to Cozumel, Tulum , Puerto Morelos, and even Cancun's International Airport is just 45 mins. away.
Please note that due to environmental factors and natural erosion beach size is susceptible to constant change and may vary seasonally.
Staying at the Iberostar Quetzal resort is like being on an archeological escapade in a rainforest. For one, you'll encounter real ruins that existed during the Mayan era. In fact, many facets of this all-inclusive hotel is an ode to Mayan culture, from the architecture boasting palm tree leaves and limestone to the statue replicas of Mayan gods, each telling their own story. You can stroll alongside ponds, lagoons and caves all while enjoying nature's soundtrack around you. With its open-air ambiance, woodsy décor and warm colors, you'll feel like you're always at one with nature.
Guests of Iberostar Quetzal enjoy full exchange privileges at Iberostar Tucan. With the Iberostar Quetzal being adjacent to Iberostar Tucan, families can take advantage of the best of both resorts.
Iberostar Quetzal Exchange Privileges
Your stay at Iberostar Quetzal includes complimentary access from 9 am - 6 pm to these Iberostar Resorts. Night passes available for an additional charge, transportation not included.
- Iberostar Paraiso Beach
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Iberostar Paraiso del Mar
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Iberostar Cozumel
Rooms
754 sq. ft room with 1 king bed and a guaranteed connecting room with double beds, each includes a private balcony with garden or jungle view and a bathroom with vanity sink and shower. Includes one complimentary visit to the hydrotherapy pool at SPA Sensations for adults (per stay), priority dinner reservations at specialty restaurants, family amenities, and microwave upon request.
Maximum Occupancy: 6 adults - in existing beds.
NOTE: Minimum charge of 4 adults
Family Standard Room All Inclusive
- Max Guests:
754 sq. ft room with 1 king bed and a guaranteed connecting room with double beds, each includes a private balcony with garden or jungle view and a bathroom with vanity sink and shower. Includes one complimentary visit to the hydrotherapy pool at SPA Sensations for adults (per stay), priority dinner reservations at specialty restaurants, family amenities, and microwave upon request.
Maximum Occupancy: 6 adults - in existing beds.
NOTE: Minimum charge of 4 adults
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Alarm Clock/Radio
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Ceiling Fan
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Coffee/Tea Maker
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Complimentary Toiletries
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Daily Maid Service
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Digital Safe
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Direct Dial Telephone
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Flat Screen TV
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Free Wi-Fi
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Hairdryer
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Individual Climate Control
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Iron/Ironing Board
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One King or Two Double Beds
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Private Balcony or Terrace
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Room Service Available from 11 am to 11 pm
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Stocked Mini-Bar
Junior Suite All Inclusive
- Max Guests:
Spacious 409 sq. ft suite with 1 king bed, 2 sofas, a private balcony with garden or jungle view, bathroom with a vanity sink and shower. Includes one complimentary visit to the hydrotherapy pool at SPA Sensations for adults (per stay).
Maximum Occupancy: 4 adults - in existing beds.
-
Alarm Clock/Radio
-
Ceiling Fan
-
Coffee/Tea Maker
-
Complimentary Toiletries
-
Daily Maid Service
-
Digital Safe
-
Direct Dial Telephone
-
Flat Screen TV
-
Free Wi-Fi
-
Hairdryer
-
Individual Climate Control
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Iron/Ironing Board
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One King or Two Double Beds
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Private Balcony or Terrace
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Room Service Available from 11 am to 11 pm
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Stocked Mini-Bar
Ocean Front Junior Suite All Inclusive
- Max Guests:
Spacious 409 sq. ft ocean front suite with 2 double beds or 1 king bed, a private balcony with ocean view, bathroom with vanity sink and shower. Includes one complimentary visit to the hydrotherapy pool at SPA Sensations for adults (per stay) and upgraded minibar.
Maximum Occupancy: 4 adults - in existing beds.
-
Alarm Clock/Radio
-
Ceiling Fan
-
Coffee/Tea Maker
-
Complimentary Toiletries
-
Daily Maid Service
-
Digital Safe
-
Direct Dial Telephone
-
Flat Screen TV
-
Free Wi-Fi
-
Hairdryer
-
Individual Climate Control
-
Iron/Ironing Board
-
One King or Two Double Beds
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Private Balcony or Terrace
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Room Service Available from 11 am to 11 pm
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Stocked Mini-Bar
Superior Room All Inclusive
- Max Guests:
377 sq. ft room with 2 double beds or 1 king bed, private balcony with garden or jungle view, bathroom with a vanity sink and shower. Includes priority location near beach and pool and one complimentary visit to the hydrotherapy pool at SPA Sensations for adults (per stay).
Maximum Occupancy: 4 adults - in existing beds.
-
Alarm Clock/Radio
-
Ceiling Fan
-
Coffee/Tea Maker
-
Complimentary Toiletries
-
Daily Maid Service
-
Digital Safe
-
Direct Dial Telephone
-
Flat Screen TV
-
Free Wi-Fi
-
Hairdryer
-
Individual Climate Control
-
Iron/Ironing Board
-
One King or Two Double Beds
-
Private Balcony or Terrace
-
Room Service Available from 11 am to 11 pm
-
Stocked Mini-Bar
Standard Room All Inclusive
- Max Guests:
377 sq. ft room with 2 double beds or 1 king bed, private balcony with garden or jungle view, bathroom with a vanity sink and shower. There are 2 handicap rooms available on request.
Maximum Occupancy: 4 adults - in existing beds.
-
Alarm Clock/Radio
-
Ceiling Fan
-
Coffee/Tea Maker
-
Complimentary Toiletries
-
Daily Maid Service
-
Digital Safe
-
Direct Dial Telephone
-
Flat Screen TV
-
Free Wi-Fi
-
Hairdryer
-
Individual Climate Control
-
Iron/Ironing Board
-
One King or Two Double Beds
-
Private Balcony or Terrace
-
Room Service Available from 11 am to 11 pm
-
Stocked Mini-Bar
Services
Iberostar Quetzal is a full-service beachfront all-inclusive resort located adjacent to sister property, Iberostar Tucan. Surrounded by lush tropical gardens of fragrant flora and shady palms incorporating the resort into the landscape, this hotel offers lovely guestrooms in inviting 3-story bungalow-style buildings. A lagoon in the pool area keeps with the tropical Caribbean feel of the resort and blends naturally into the surroundings. Guests enjoy exchange privileges within the two adjacent Iberostar resorts including a number of swimming pools, a la carte specialty restaurants and casual buffet and snack bar options. A spa and fitness center are available for the adult guests and kids and parents like will love Lucy's Club, a friendly atmosphere for kids where they can read, color and watch movies.
Expansive Meeting Facilities
Whether your next corporate event is an educational seminar, a workshop or a team-building exercise, you'll find excellent facilities and service at Iberostar. Iberostar Quetzal has everything you need from audio and visual equipment (like flat screen televisions, computers and projectors), to personal business centers and conference rooms. Plus, Iberostar Quetzal will help you bring on the wow-factor by helping you put together a themed party or gala event to finishing off your meeting with a bang.
Bars & Restaurants
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3 Restaurants
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4 Bars/Lounges
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Nightclub
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Nightly Entertainment
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Room Service Available
Whatever mood you're in, you'll find the just the perfect thing to satisfy your culinary cravings. The Iberostar Quetzal all-inclusive resort includes tons of different dining options, from Mexican and Italian to Japanese and American. With a la carte restaurants plus international buffets and a grill snack bar, you'll be wishing you had a bigger appetite.
PLEASE NOTE: Guests at Iberostar Quetzal will receive the following allotment of dinner reservations at the resort's specialty restaurants:
- Guests staying 3 nights will receive 1 dinner.
- Guests staying 4-6 nights will receive 2 dinners.
- Guests staying 7-9 nights will receive 3 dinners.
- Guests staying 10-11 nights will receive 4 dinners.
- Guests staying 12 or more nights will receive 5 dinners.
RESTAURANTS
La Gondola Restaurant
Italian specialty restaurant featuring à la carte dining
Dinner: 6:30 pm - 10 pm
La Marimba
Steak house featuring à la carte and buffet dining and bar
Buffet lunch: 11 am - 3 pm
À la carte dinner: 6 pm - 10 pm
Cozumel (Buffet)
International food that is beautifully prepared and served buffet-style.
Breakfast: 6 am - 7:30 am
Lunch: 1 pm - 3 pm
Dinner 6:30 pm - 10 pm
Please note: some restaurants may operate on select schedules or may require reservations or appropriate attire.
BARS and SNACKS
El Paso Bar
Located by the lobby
Open at 9 am
La Cascada Bar
Poolside bar
Open: 9 am - 5 pm
Beach Bar
Open: 9 am - 5 pm
La Plaza
Located in the theater
Opens at 3 pm
Ice Cream Stand
Located at the beach entrance
Open 11 am - 4 pm
Room service is available from 11 am - 11 pm.
Things to Do
At Iberostar Quetzal, there are so many ways to stay active and more importantly, to have fun. From scuba diving and kayaking to tennis and yoga, and even archery and air gun tournaments, this resort has it all. Plus, a full gym so you can work out to your favorite music. And to reward yourself, try a full body massage at the spa. Discounted golf rates are available.
Water Sports Galore
You'll find a CDC PADI Gold Palm Resort Dive Center on property, operated by Dressel Divers International. Also available, a wide range of local boat diving/snorkelling excursions, dive courses and several other water sports activities.The shared pools with Iberostar Tucan encompass acres of water, including an activities' pool, a quiet pool for adults, a kiddie pool and an aqua-bar.
Other Activities
The resort features live nightly shows for teens. And Lucy's Club offers a friendly atmosphere for younger children where they can read, color and watch movies. Plus, above all, the crystal-clear Caribbean Sea and white sand beach, where everyone can have fun, is the major draw.
Wedding
Star Wedding:
- Hosts 10 guests
- Professional services of an on-site wedding specialist
- Minister, judge or priest
- Witness (if required)
- Setup of wedding venue (canopy, chairs and table with white linen)
- Champagne toast after the ceremony
- Brides’ fresh floral bouquet and match groom’s boutonniere
- Traditional white frosting cake decorates with fresh flowers
- Wedding dinner in a specialty restaurant (one hour and a half)
Silver Star:
- Hosts 20 guests
- Professional services of an on-site wedding specialist
- Minister, judge or priest
- Witness (if required)
- Setup of wedding venue (canopy, chairs and table with white linen)
- Champagne toast after the ceremony
- Brides’ fresh floral bouquet and match groom’s boutonniere
- Traditional white frosting cake decorates with fresh flowers
- Wedding dinner in a specialty restaurant (one hour and a half)
- Fresh floral centerpiece for the head wedding table during the ceremony
- Sound system and CD player for the ceremony
- 10% discount on spa services for wedding guests (boutique purchases excluded)
Gold Star:
- Hosts 20 guests
- Professional services of an on-site wedding specialist
- Minister, judge or priest
- Witness (if required)
- Setup of wedding venue (canopy, chairs and table with white linen)
- Champagne toast after the ceremony
- Brides’ fresh floral bouquet and match groom’s boutonniere
- Traditional white frosting cake decorates with fresh flowers
- Wedding dinner in a specialty restaurant (one hour and a half)
- Fresh floral centerpiece for the head wedding table during the ceremony
- Sound system and CD player for the ceremony
- 10% discount on spa services for wedding guests (boutique purchases excluded)
- 45 Minutes of live music
- Cocktails with cold appetizers for an hour, at ceremony venue
- IBEROSTAR gift
- Upgrade to the next category of room for the bride and groom (subject to availability, Presidential Suite is excluded)
- Late check out for bride and groom (subject to availability)
- Hair test and hairstyle for bride
- 30 Minute couple’s massage
- Romantic dinner for the wedding couple