Hard Rock Hotel Riviera Maya - Heaven - Cancun Mexico

  • Memories Splash
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Memories Splash
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • Hard Rock Hotel Riviera Maya - Heaven
  • 4.7 star
  • Mexico
  • Cancun
  • All Meals and Snacks
  • Unlimited Domestic Beverages
  • Premium Brand Alcoholic Beverages
  • 24 Hour Room Service
  • Stocked In-Room Mini-Bar
  • Non-Motorized Water Sports
  • Introductory Scuba Lesson
  • Gym/Fitness Center
  • Tennis Court(s)
  • Daily Organized Activities
  • Nightly Entertainment
  • Hotel Taxes and Gratuities
  • Weddings

About Hard Rock Hotel Riviera Maya - Heaven

Standing as a monument to all inclusive excess, the 577-room Hard Rock Hotel Riviera Maya - Heaven rises from the warm sands and blue waters onto the lagoon-style beaches and natural sea coves, with lavish comfort and a service that just won't quit. Dressed in the exotic traditions of local culture, the Hard Rock Hotel Riviera Maya - Heaven brings all day extravagance and adults-only opulence with amazing amenities and breathtaking views. Step inside the ultimate crowd pleaser and let your rock star out.

So much more than a room, the legendary digs at the Hard Rock Hotel Riviera Maya - Heaven transform every stay with wall-to-wall extras, 24-hour room service, and more of the things in life that rock. Enjoy top-shelf drinks from your personal liquor dispenser and fully stocked minibar. Step out to outstanding views from a private balcony, a third floor terrace, and outdoor soaking tubs. Live like a pop icon surrounded by amazing memorabilia, lush comfort, and all the trappings of fame.

Health & Fitness
Hard Rock Hotel Riviera Maya - Heaven specializes in your health and well-being. Every aspect of the resort experience revolves around YOU and your complete immersion into a total state of relaxation!

You'll find a Yoga hut, a meditation pond, a wide variety of fitness classes and outdoor sports and fitness activities designed to de-stress, invigorate, and rejuvenate. Golf packages are available at the nearby Playacar Golf and Spa Country Club course.

The Spa
Undoubtedly one of the finest resort spa facilities in Mexico, offering extensive programs in health, fitness, hydrotherapy, beauty and stress management. Professional spa experts will guide you through a complete personal fitness and wellness program. You'll experience a place where the physical, mental and spiritual elements are all treated equally to obtain physical and mental balance and harmony.

Stay at One, Play at All Hard Rock All-Inclusive Hotels
As a Hard Rock All-Inclusive hotel guest, you may take advantage of the facilities and services including restaurants, bars, activities and entertainment at the Hard Rock Hotel Cancun. (Transportation is not included.)

Woodward Riviera Maya - Opening Promo
Booking window: October 1, 2017 - December 22, 2017
Travel window: October 1, 2017 - March 15, 2018
One free introductory session per room category per stay ($49 value):
Applicable to the following categories: Deluxe Gold - King Bed; Deluxe Gold - Double Beds; Deluxe Gold Pure® - King Bed; Deluxe Gold Pure® - Double Beds; Deluxe Platinum - Double beds; Deluxe Diamond; Deluxe Platinum Grand Sky Terrace - 1 Bdrm; Deluxe Family - 2 Rooms Connecting; Deluxe Platinum - Grand Sky Terrace - 2 Bdrm; Deluxe Platinum - Sky Terrace
Two free introductory sessions per room category per stay ($98 value)
Applicable to the following categories:RRL Deluxe Platinum-King Bed; RRL Deluxe Platinum - Double Beds; Rock Suite Platinum - 2 Bdrm; Rock Suite Platinum Rooftop Lounge - 2 Bdrm; Rock Star Suite - 2 Bdrm; Bret Michaels Rock Star Suite - 2 Bdrm
3 night minimum required. Applicable to US & CAN Markets Only. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Applies to child rate. Reservations with overlapping dates qualify. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. All previously sent close-outs and inventory changes apply and remain in place. Applicable to group bookings. Not applicable to reservations with employee rate, travel agent rate, FAMS, complimentary or compensatory stays.

Rooms

482 sq. ft. suite with one king bed, hydro spa tub and private balcony with hammock and the best views Hard Rock has to offer.
Maximum Occupancy: 2 Adults

Added Amenities:
- Espresso/American Coffee Maker
- Aromatherapy and Pillow Menu
- Nightly Petit Fours
- Complimentary beach bag (one per room, per stay)
- Private check-in area
- Late and early check-in (subject to availability)
- VIP check-in
- CD/DVD player (available upon request)

Deluxe Gold Room (Double Beds) All Inclusive

Max Guests:
4 Adults

482 sq. ft. suite with two double beds, hydro spa tub and private balcony with hammock and garden view.

  • 24 Hour Room Service
  • Alarm Clock/Radio
  • Bath Slippers
  • Bathrobes
  • Coffee/Tea Maker
  • Deluxe Bath Amenities
  • Direct Dial Telephone
  • Flat Screen LCD TV
  • Free Wi-Fi
  • Hairdryer
  • In-Room Liquor Dispenser
  • Individual Climate Control
  • Iron/Ironing Board
  • Jetted Tub
  • Laptop Size Safe
  • Private Balcony or Terrace
  • Purified Water
  • Rock Spa® bath amenities
  • Shower
  • Stocked Mini-Bar
  • Turndown Service

Deluxe Gold Room (King Bed) All Inclusive

Max Guests:
2 Adults

482 sq. ft. suite with one king bed, hydro spa tub and private balcony with hammock and garden view.

  • 24 Hour Room Service
  • Alarm Clock/Radio
  • Bath Slippers
  • Bathrobes
  • Coffee/Tea Maker
  • Deluxe Bath Amenities
  • Direct Dial Telephone
  • Flat Screen LCD TV
  • Free Wi-Fi
  • Hairdryer
  • In-Room Liquor Dispenser
  • Individual Climate Control
  • Iron/Ironing Board
  • Jetted Tub
  • Laptop Size Safe
  • Private Balcony or Terrace
  • Purified Water
  • Rock Spa® bath amenities
  • Shower
  • Stocked Mini-Bar
  • Turndown Service

Services

  • 4 Pool(s)
  • 2 Swim-Up Bar(s)
  • 7 Outdoor Jacuzzis
  • Beauty Salon
  • Tour Desk
  • ATM Machine
  • Money Exchange
  • Group/Meeting Facilities
  • Beach Pool Service
  • Fitness Center
  • Gift Shops
  • Shuttle Service
  • Doctor
  • Laundry
Hard Rock Riviera Maya is a full service all-inclusive luxury resort offering an impressive array of guest services and top-of-the-line amenities for adults ages 18 and over. Facilities include a world-class spa, outdoor and indoor pools and Jacuzzis, a lagoon-style beach area, unique relaxation and meditation areas, a tennis center, shows and live music every night. Wedding packages are available and select off-site tours are available with your "Resort Credit". Complimentary high-speed wireless internet access is available in guest rooms and all common areas throughout the Resort. Guests may take advantage of exchange privileges with Hard Rock Hotel Cancun.

R & R Is Paramount!
If it's rest and relaxation you want, this is the place. You'll find a full service spa, a Yoga hut, a meditation garden, indoor pool with sound therapy, and a Zen walking labyrinth modeled after the one in France's Chartre Cathedral.

Stay Fit! Get Fit!
In addition to a fully-equipped fitness center and gym, guests may choose from an incredible selection of classes offered in the aerobic studio. A cross-current pool, an indoor liquid sound pool, a lap pool, volleyball, biking, a 10' climbing tower, and a challenging obstacle course are also available.

Special Features and Services
- Not that you'll want to leave the resort, but if you must...shuttle service is provided to trendy Playa del Carmen for shopping and nightlife!
- Guests enjoy complimentary unlimited long distance phone calls to Mexico, Canada and the continental USA. (Calls must be made from your room; other international calls will be charged at a special rate; if unused, this service cannot be exchanged for cash value. Certain restrictions apply.)
- 30 mins. of complimentary internet use per room/per stay at business center (or other designated location).
- Guests can enjoy the new Diamond Level accommodations with exclusive luxury amenities and services.
- Rooms for the physically challenged are located in the Superior Deluxe - Garden View room category with a total of 4 rooms available.
- Exchange privileges with Hard Rock Hotel Cancun

Group and Meeting Facilities
Hard Rock Riviera Maya offers almost 90,000 sq. feet of attractive meeting space for small, medium or large groups. The maximum capacity is 3,830 in a theatre style setting. Oceanfront terraces provide space for elegant social events and the indoor space is both attractive and functionally well-equipped with advanced state-of-the-art audio/visual features.

High-Tech Amenities
All meeting rooms offer individual climate control and lighting. Optimally spaced AV panels provide hook-ups for microphone, video, data, telephone and electricity. Ceilings have drop-down elevators for LCD and video projectors, and rigging points to hang lighting, screens, and display boards. Large loading docks are easily accessible to all ballrooms.

Event Planners On Staff
Hard Rock Riviera Maya has an expert meeting and event planning staff ready to assist you with every detail of your function. From reunions to sales meetings to tradeshows and conventions, the highly trained staff will meet your special needs in space requirements, decor, catering as well as in technology.

Golf Nearby
  • Hard Rock Golf Club Riviera Maya
    The Golf Club at nearby Playacar offers the perfect combination of natural beauty and manmade design. This magnificent golf course, carved out of the dense Mayan Jungle, is only a few hundred yards away from the crystal-clear, turquoise ocean and the fine white sands of the Mexican Caribbean Sea. The intelligent architectural design of the golf course has converted the Riviera Maya into one of the most popular golf destinations in all of Mexico.
  • Course Data
    Course Designer: Robert Von Hagge Signature Course
    Open: 6 am til dusk
    18 holes: Two 9-hole courses,each par 36
    Total Yardage: 7,202
    Slope Ratings: Men 148 / 136; Women 134
  • 19th Hole
    After your round, be sure to visit the 19th Hole, and enjoy one of the famous hamburgers along with your favorite beverage. The 19th Hole overlooks the 18th green and is the perfect ending to a perfect day in golfing paradise!
  • Riviera Cancun Golf & Resorts
    The golf course at Riviera Cancun Golf & Resorts is a Signature Designed course by renowned golfer Jack Nicklaus. The course features strategic bunkering, immaculate greens, a stunning layout of fairways, as well as wooden bridges. A spectacular Mexican-Contemporary Club House allows golfers to relax and enjoy the tranquility of the natural reserve that surrounds the course, including the dunes, lakes, mangroves and Tasiste native palm trees, which are just some of the elements that make this course so visually stunning.

Bars & Restaurants

  • 4 Restaurants
  • 3 Bars/Lounges
  • Disco
  • Theater
  • Nightly Shows
  • Room Service
At the Hard Rock Hotel Riviera Maya, dining is about more than food. It’s a feast for the senses and an appetite for the good life. One served up with legendary eats and non-stop service at 4 world-class restaurants. That means access to everything from a decadent steak house and classic Italian to Asian fusion, service by the pool, and everything in between.

Things to Do

  • 4 Lighted Tennis Court(s)
  • Pool/Billiards
  • Ping Pong
  • Beach Volleyball
  • Jogging Track
  • Bike Rental
  • Dance Classes
  • Spanish Classes
  • Shopping Tour
  • Snorkeling
  • Kayaking
  • Sailing
  • Canoeing
  • Aqua Trikes
  • Water Aerobics
  • Golf Nearby
  • Scuba for Beginners
  • Paddle Boats
  • Meditation Classes
The all-inclusive Hard Rock Hotel Riviera Maya - Heaven includes a wide variety of recreational options for adult guests. Although the number one attraction is the full-service spa and the opportunities to revitalize and relax your body and soul with fitness and health classes, you will find many other options for fun in the sun at this beautiful paradise on the exclusive Riviera Maya.

Classes for Fun & Fitness
Take your pick! There are classes for stretching, Yoga, spinning, Pilates, resistance-ball, Tai Chi, Tae Bo, dance lessons, Spanish lessons and even cooking classes. You'll find an amazing Zen labyrinth and an obstacle trail plus a boxing area, a miniature golf course and lighted tennis complex.

And Water Sports Too
Kayaks, snorkeling gear and an introductory scuba demonstration in the dive tank are provided complimentary. Scuba-diving instruction and other water sport rentals are available through an independent operator. Swimming and snorkeling are available in the saltwater inlets adjacent to the resort's sea frontage, where lounge chairs and palapas are available for your convenience and sunning pleasure.

Pool
The newest addition to the Golf Club features a beautiful infinity pool with spectacular views of the 'Lake' Course and a swim-up bar offering a variety of beverages and snacks. And two beautiful freshwater freeform pools with jetted areas, swim-up bars and shallow-water shelves for lounging offer a perfect spot for sunning and relaxing.

Pro Shop
A full service Pro Shop stocked with brand name equipment and apparel. The professional staff is ready to help with tee-times, group outings, lessons and merchandise.

The Spa
The spa facilities at the Moon Palace Golf & Spa Resort are world class and offer the spa aficionado as well as the novice a premier spa experience. The exclusive Moon Golf clubhouse is ideal for combining a day of golf with an 'apres-golf' massage and hydrotherapy treatments.

Playacar Spa & Golf Club
The Golf Club at nearby Playacar offers the perfect combination of natural beauty and manmade design. This magnificent golf course, carved out of the dense Mayan Jungle, is only a few hundred yards away from the crystal-clear, turquoise ocean and the fine white sands of the Mexican Caribbean Sea. The intelligent architectural design of the golf course has converted the Riviera Maya into one of the most popular golf destinations in all of Mexico.
  • Course Data
    Course Designer: Robert Von Hagge Signature Course
    Open: 6 am til dusk
    18 holes: Two 9-hole courses,each par 36
    Total Yardage: 7,202
    Slope Ratings: Men 148 / 136; Women 134
  • 19th Hole
    After your round, be sure to visit the 19th Hole, and enjoy one of the famous hamburgers along with your favorite beverage. The 19th Hole overlooks the 18th green and is the perfect ending to a perfect day in golfing paradise!

The Spa
The spa at the Spa & Golf Club offers a brand new state-of-the-art facility that is the ideal accompaniment to a full day of golf. With treatment rooms overlooking the scenic course, relaxing music drifting through treatment rooms and corridors, fresh flowers at every turn and countless treatments designed to soothe body, mind and soul, the spa is a feast for all the senses.

Riviera Cancun Golf & Resorts
The golf course at Riviera Cancun Golf & Resorts is a Signature Designed course by renowned golfer Jack Nicklaus. The course features strategic bunkering, immaculate greens, a stunning layout of fairways, as well as wooden bridges. A spectacular Mexican-Contemporary Club House allows golfers to relax and enjoy the tranquility of the natural reserve that surrounds the course, including the dunes, lakes, mangroves and Tasiste native palm trees, which are just some of the elements that make this course so visually stunning.

After the Sun Goes Down!
Nightly entertainment includes live music and stage shows, dancing in the air-conditioned disco, theme parties or you may prefer to tone it down a bit in the quiet lobby bar with a favorite cocktail and some soothing piano music.

Spa

  • Spa/Wellness Center
  • 95 Treatment Rooms
  • Sauna
  • Steam Room
  • Massage
  • 2 Hot Tubs/Whirlpools
The Hard Rock Hotel Riviera Maya - Heaven offers guests the finest in advanced spa and fitness facilities. Classes and programs can be personalized by a staff of experts or you may decide to simply take advantage of some of the state-of-the-art hydrotherapy facilities and expert spa and beauty treatments on an ad-hoc basis. This is the ultimate 'spa getaway' provided in a warm, friendly resort atmosphere.

Rejuvenation & Relaxation
All Spa packages include complimentary use of hydrotherapy facilities on the day of your scheduled appointment:
Cold plunge
Jacuzzis
Steam room
Sauna
Swiss showers
Hydro Reflexology (foot whirlpool)
Personal care amenities
Water, juice and fruit
Robe and sandal service
Showers
Private locker

Spa Treatment Facilities
Two Private Spa Golden Suites in outdoor palapas with ocean view and private sauna, steamroom, double Jacuzzi, shower & private dressing room, and "Just for Two" Spa treatment tables.
Two Couples' massage rooms in outdoor palapas with ocean view.
Six ocean view Master Spa Suites with sophisticated European Hydro tubs.
Sixteen massage rooms located in outdoor palapas with ocean view.
Fifteen facial rooms.
Fifty-four massage treatment rooms.
Total Number of Treatment Rooms: 95

Spa Service open from 9 am to 7 pm. Advance reservations are suggested.

Outstanding Hydrotherapy Facilities
Jacuzzis
Cold plunge
Steam rooms
Saunas
Swiss showers
Hydro Reflexology (foot whirlpool)
Personal care amenities
Water, juice and fruit
Robe and sandal service
Showers
Private lockers with elegant vanity areas
Resting lounge
Fees: Included with the purchase of a Spa service. Guests not purchasing a Spa service, the fee is $25 per person, per day.

Hydrotherapy area open from 8 am to 7:30 pm

Traditional Temezcal
Temezcal is a centuries old type of steam bath indigenous to the Mayans and said to promote mind and body well-being by detoxifying, purifying and relieving stress.

Beauty Salon
A full service salon offers hair and nail care, waxing and hair braiding services.

Wedding

  • Wedding Facilities
  • Wedding Coordinator
  • Wedding Packages
Planning your wedding should be one of the most rewarding experiences of your life. Hard Rock Hotel Riviera Maya- Heaven makes this process easy and trouble-free. Wedding packages are available and must be booked and paid for directly with the hotel.

The Colin Cowie Weddings Collection
Celebrity wedding planner, Colin Cowie, is now your personal wedding planner. Now every bride and groom can turn their special day into a lavish, ultra-stylish affair that will make memories sure to last a lifetime. Use your $1,800 Resort Credit on these select Colin Cowie Weddings Collection packages: Exotic Peacock; Pearl Shimmer; Lavender Luxe; Sultry Sunset; and Pure. When applying the Resort Credit to your Wedding Package, full amount must be used. Maximum amount of Resort Credit that can be used toward a wedding collection package is $1,800.

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