Hard Rock Hotel Cancun - Cancun Mexico

  • Iberostar Paraiso Maya
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Iberostar Paraiso Maya
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • Hard Rock Hotel Cancun
  • 4.6 star
  • Mexico
  • Cancun
  • All Meals and Snacks
  • Unlimited Domestic Beverages
  • Selected Premium Brands
  • Premium Brand Alcoholic Beverages
  • 24 Hour Room Service
  • Stocked In-Room Mini-Bar
  • In-Room Liquor Bottle Dispenser
  • Non-Motorized Water Sports
  • Gym/Fitness Center
  • Supervised Children's Program(s)
  • Tennis Court(s)
  • Daily Organized Activities
  • Nightly Entertainment
  • Hotel Taxes and Gratuities

About Hard Rock Hotel Cancun

The fabulous Hard Rock Hotel Cancun is a lively, all-inclusive, family-friendly resort located in the heart of Cancun's famous hotel zone on a magnificent white-sand beach. The Hard Rock Hotel Cancun features a spectacular, meandering lake-style pool with two swim-up bars, an array of dining options, special clubs for kids from 4 to 17, and outstanding nightly entertainment in a socially active and fun-filled environment.

Hard Rock Hotel Cancun offers Hard Rock's signature Rock Star Suites and showcases an extensive collection of authentic memorabilia from international and local music artists, while incorporating diverse music genres throughout. Also included, the renowned Rock Spa® and the groundbreaking Sound of Your Stay® program, designed to provide guests with a unique and all-encompassing music experience during their stay. Additionally, in keeping with the Hard Rock tradition, Hard Rock Hotel Cancun will host an ongoing schedule of live concerts, celebrity-driven events and other exciting on-site activities.

Special Features include complimentary long distance calls from your room within Mexico and to the US and Canada, complimentary honeymoon amenities, new family rooms and exclusive adults only concierge level.

Stay at One, Play at Two
As a Hard Rock Hotel guest, you may take advantage of the facilities and services including restaurants, bars, activities and entertainment at the Hard Rock Hotel Riviera Maya. (Transportation is not included.)

Sound Your Stay® Program
The Sound Of Your Stay® is the free all-encompassing music amenities program that gives every guest access to experiences you can't get anywhere else. Choose between the Picks and Tracks Programs for a unqiue musical experience to accompany your vacation at the Hard Rock Cancun!

Picks:
The Fender guitar "room service" program boasting a menu of 20 electric guitars to choose from and jam out on. Choose from 20 different Fender guitars and help unleash your inner rock star! A Fender Mustang Floorâ„¢ Guitar Multi-Effects Pedal and Amplifier, and a pair of SOUL by Ludacris headphones are included to inhance the experience. Not a guitar player? No problem. The program is also complemented by in-room video lessons and a "set list", complete with recommended websites and apps where you can enhance your experience. The best part? It's all for free!

Tracks:
A 15-song curated playlist that serves as a sonic guide for your Hard Rock Hotel stay. As part of Hard Rock's tracks music download program, upon check-in, hotel guests receive a code to download one of three distinct playlists: "Players", "City" (curated by Mayer Hawthorne), and "Resort" (curated by Fania). Each list represents a different side to the Hard Rock Hotel personality, whether it is a classic track from an iconic artist or the latest blast from the global underground. So check-in, check it out, and explore.

Rooms

430 sq. ft. Adults Only. Premium resort location on top floors. One king bed, in-suite double hydro spa tub and furnished balcony with ocean view. Private bath with shower; minibar with soda, juice, bottled water & domestic beer; Rock Spa® bath amenities; bluetooth enabled wireless alarm clock radio and free Wi-Fi. Additional amenities include complimentary unlimited phone calls to the Continental US and Canada (certain restrictions apply) and liquor dispensers containing whiskey, rum, tequilla and vodka.
Maximum Occupancy: 2 Adults

Exclusive Amenities:
  • Nightly petit fours
  • Pillow menu
  • Aromatherapy
  • DVD/CD player
  • Exclusive beach bag (one per room per stay)
  • Pre-order breakfast the night before
  • Access to VIP Pool, Beach and Lounge areas
Please Note: When ordering breakfast from room service, please place your order the night before.

Deluxe Gold Room (King Bed) All Inclusive

Max Guests:
2 Guests + 1 Child (0-12 years) in a crib or rollaway

430 sq. ft. One King bed, in-suite double hydro spa tub, furnished private balcony with lagoon view. Private bath with shower; minibar with soda, juice, bottled water & domestic beer; Rock Spa® bath amenities; bluetooth enabled wireless alarm clock radio and free Wi-Fi. Additional amenities include phone calls to the Continental US and Canada (certain restrictions apply) and in-room liquor dispensers containing whiskey, rum, tequilla and vodka.

  • 24 Hour Room Service
  • Alarm Clock/Radio
  • Bath Slippers
  • Bathrobes
  • Blackout Drapes
  • Cable / Satellite TV
  • Ceiling Fan
  • Coffee/Tea Maker
  • Complimentary Toiletries
  • Cribs Available
  • Daily Maid Service
  • Direct Dial Telephone
  • Free Wi-Fi
  • Hairdryer
  • Handicap Rooms Available
  • In-Room Jacuzzi
  • In-Room Liquor Dispenser
  • Individual Climate Control
  • Iron/Ironing Board
  • Laptop Size Safe
  • Non-Smoking Rooms Available
  • One King Bed
  • Private Balcony or Terrace
  • Purified Water
  • Rock Spa® Bath Amenities
  • Shower
  • Stocked Mini-Bar
  • Turndown Service
  • Voice Mail
  • Welcome Amenities
  • Windows Open

Deluxe Platinum Room (Double Beds) All Inclusive

Max Guests:
4 Guests including children ages 4-17 + 1 Infant under age 3 in a crib

430 sq. ft. Two double beds, in-suite double hydro spa tub and furnished balcony with ocean view. Private bath with shower; minibar with soda, juice, bottled water & domestic beer; Rock Spa® bath amenities; bluetooth enabled wireless alarm clock radio and free Wi-Fi. Additional amenities include complimentary unlimited phone calls to the Continental US and Canada (certain restrictions apply) and liquor dispensers containing whiskey, rum, tequilla and vodka.

  • 24 Hour Room Service
  • Alarm Clock/Radio
  • Bath Slippers
  • Bathrobes
  • Blackout Drapes
  • Cable / Satellite TV
  • Ceiling Fan
  • Coffee/Tea Maker
  • Complimentary Toiletries
  • Cribs Available
  • Daily Maid Service
  • Direct Dial Telephone
  • Free Wi-Fi
  • Hairdryer
  • Handicap Rooms Available
  • In-Room Jacuzzi
  • In-Room Liquor Dispenser
  • Individual Climate Control
  • Iron/Ironing Board
  • Laptop Size Safe
  • Non-Smoking Rooms Available
  • One King Bed
  • Private Balcony or Terrace
  • Purified Water
  • Rock Spa® Bath Amenities
  • Shower
  • Stocked Mini-Bar
  • Turndown Service
  • Voice Mail
  • Welcome Amenities
  • Windows Open

Deluxe Platinum Room (King Bed) All Inclusive

Max Guests:
2 Adults + 1 Child ages 0-12 in a crib or rollaway

430 sq. ft. One King bed, in-suite double hydro spa tub and furnished balcony with ocean view. Private bath with shower; minibar with soda, juice, bottled water & domestic beer; Rock Spa® bath amenities; bluetooth enabled wireless alarm clock radio and free Wi-Fi. Additional amenities include complimentary unlimited phone calls to the Continental US and Canada (certain restrictions apply) and liquor dispensers containing whiskey, rum, tequilla and vodka.

  • 24 Hour Room Service
  • Alarm Clock/Radio
  • Bath Slippers
  • Bathrobes
  • Blackout Drapes
  • Cable / Satellite TV
  • Ceiling Fan
  • Coffee/Tea Maker
  • Complimentary Toiletries
  • Cribs Available
  • Daily Maid Service
  • Direct Dial Telephone
  • Free Wi-Fi
  • Hairdryer
  • Handicap Rooms Available
  • In-Room Jacuzzi
  • In-Room Liquor Dispenser
  • Individual Climate Control
  • Iron/Ironing Board
  • Laptop Size Safe
  • Non-Smoking Rooms Available
  • One King Bed
  • Private Balcony or Terrace
  • Purified Water
  • Rock Spa® Bath Amenities
  • Shower
  • Stocked Mini-Bar
  • Turndown Service
  • Voice Mail
  • Welcome Amenities
  • Windows Open

Services

  • 4 Pool(s)
  • 2 Swim-Up Bar(s)
  • 3 Outdoor Jacuzzis
  • Fitness Center/Gym
  • Beauty Salon
  • Tour Desk
  • ATM Machine
  • Money Exchange
  • Group/Meeting Facilities
  • Gift Shop(s)
  • Wedding Services
  • Doctor on Call 24 hrs.
  • Concierge
  • Bell Staff
The totally redesigned Hard Rock Hotel Cancun is a full-service all-inclusive beachfront family resort with an incredible array of day and nighttime activities designed to keep the whole family happy and active. Ideally located in the heart of the famous Cancun Hotel Zone, the Hard Rock Hotel Cancun offer guests 601 rooms, all featuring private balconies and water views, six restaurants including a new Brazilian steakhouse, five bars and lounges, the Rock Spa® with outdoor palapa-style massage areas, an expansive poolscape and meeting facilities including a 16,408 sq. ft. convention center.

An oversized, lake-style pool, a kiddie pool and kids club for ages 4-12, along with tennis courts, mini-golf and a well-equipped Body Rock fitness center plus an extensive variety of dining options will ensure everyone has the best vacation ever. Additionally, the facilities and services of the Hard Rock Hotel Riviera Maya are available for guests to enjoy with the 'Stay at One, Play at Two' Hard Rock Hotel program. The hotel features unmatched, all-inclusive luxury accommodations including in-room double Jacuzzis, custom-designed furniture, specially selected artwork and in-room streaming music channels, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more.

Special Family-Friendly Accommodations and Facilities
Kids will love the special amenities just for them, and parents can relax knowing the kids are being well taken care of at the exclusive Kids Club. Even the dining venues are kid-friendly with special menus designed just for picky little eaters. PLUS the FAMILY DELUXE room category offers families outstanding accommodations - perfect for a family of up to six people--including two connecting rooms with one king and 2 double beds, Xbox 360 (a selection of Xbox games and DVD movies is available on request), special welcome amenities for the kids, mini-bathrobes and slippers, kid-friendly stocked mini-bar and room service menu and special L'Oreal kids line bath products. An in-room family guide helps families plan their activities and make the most of their family vacation time. Minimum occupancy is 2 adults + 1 child or 3 adults.

Special Features
  • New state of the art Body Rock® Fitness Center featuring state-of-the-art fitness and weight training equipment.
  • A Rock Spa® and Posh Beauty Salon® offer massage (outdoor palapa-style massage areas available), facials, hair braiding and hair and nail care, and complimentary sauna and steam rooms. (Surcharges apply for all beauty and spa services and treatments. Note: Special restrictions apply for children 17 years of age and under when booking any spa service. Select spa services apply for children ages 13-17 years old and they do not have access to the Hydrotherapy area. An adult must accompany children ages 13-15 years old for the duration of the treatment. )
  • All guests enjoy complimentary unlimited long distance phone calls to the Continental US and Canada. (Calls must be made from your room; other international calls will be charged at a special rate; if unused, this service cannot be exchanged for cash value. Certain restrictions apply.)
  • Complimentary high-speed wireless internet access in each guest room and throughout resort common areas.
  • on-site shops sell jewelry, Rock Spa® products, sundries, beach clothing and snacks and 'Rock Shop' offers favorite Hard Rock Hotel merchandise.


Handicap Accessible Accommodations
Four rooms are equipped to be handicap accessible. All are located in the Superior Deluxe Gold room category with double beds. These rooms are subject to availability, please request at time of booking.

Weddings
Enjoy the very best of paradise for your special day. From stylish wedding and honeymoon packages by celebrity event designer Colin Cowie, to romantic getaways and anniversary escapes, there's nothing like All Inclusive luxury. It all begins with elegant, ultra-chic style.

Honeymooners Welcome
The amenities listed below are complimentary for Honeymooners:
  • Mini honeymoon cake
  • One bottle of sparkling wine
  • One romantic candlelight dinner at select restaurants
  • Two honeymoon t-shirts
  • Breakfast in bed
  • Turndown service guaranteed
  • Late checkout until 6 pm (upon request and subject to availability)
Honeymoon couples must present proof of marriage within the past year.

Complimentary Anniversary Amenities
- Celebrating couples will enjoy a complimentary mini-cake.
- Silver and Gold Anniversary Package includes: Bottle of sparkling wine; fruit plate; romantic candlelit dinner at select restaurants; late check-out until 6pm (upon request and subject to availability).

After check-in, couples will be directed to the Guest Services Desk where they will be given the opportunity to reserve their candlelight dinner. Other amenities will be delivered to the room.

Groups & Meetings
The Hard Rock Hotel Cancun offers excellent meeting room space with more than 16,000 sq. ft. of function space, including the Rock 'n Roll Ballroom with 12,378 sq. ft. accommodating 840 guests, banquet-style. Conference service managers can help you plan a truly successful event with audiovisual equipment, wireless internet access and business center.

Bars & Restaurants

  • 6 Restaurants
  • 5 Bars/Lounges
  • Nightly Entertainment
  • Room Service Available
  • Theater
Go on a world tour with the internationally inspired restaurants at the Hard Rock Hotel Cancun. Their highly acclaimed chefs are devoted to creating unforgettable culinary experiences in their specialty restaurants. Featuring a cosmopolitan mix of International, Mexican, Asian, Italian, and Argentinean cuisines, there's truly something for everyone in their restaurants.

In true rock star style, there are no dining restrictions and reservations are not required at any of the restaurants with the exception of Zen. That means unlimited wine by the glass and by the bottle, all part of a carefully chosen selection of vintages designed to perfectly complement your culinary choice. Chosen from California, Italy, Argentina, Chile, Spain, France, and Mexico to name a few, all wines on their list have scored 85 or higher in major wine publications.

RESTAURANTS

Zen
Find your Zen at this Asian-themed hot spot. Zen offers an extraordinary fine dining expereince composed of expertly prepared Asian cuisine. Savor Asian specialties such as Teppanyaki.
Breakfast: 8am - 11am
A La Carte Lunch: 12:30pm - 4pm
Dinner: 5:30pm - 11pm
Dress Code: Casual. Formal shorts or Bermuda shorts, dress shirts, polo shirts, formal sandals. No wet clothes, visible bathing suit or flip flops.
Reservations required for dinner.

Ciao
Sit down to an Italian feast at this fine dining spot. In the mornings, indulge in a sumptuous breakfast of International fare. In the evening, the restaurant becomes a dazzling setting for savoring the finest Italian specialties and expertly prepared pasta dishes.
Continental Breakfast: 6:30am - 7am
Buffet Breakfast: 7am - 11am
A La Carte Dinner: 5:30pm - 11pm
Dress Code: Casual. Formal shorts or Bermuda shorts, dress shirts, polo shirts, formal sandals. No wet clothes, visible bathing suit or flip flops.

Ipanema
When the sun sets on the Caribbean Sea, Ipanema is the place for an elegant, authentic Brazilian steakhouse experience, complete with rodizio service in true Brazilian style. Indulge in the finest cuts of beef, pork, poultry and more, cooked fresh over spitfire and sliced table-side just for you. Sample the salad bar as you look out onto the beach. Enjoy romantic, moonlit evenings with a glass of red wine.
Dinner: 5:30pm - 10pm
Dress Code: Casual. Formal shorts or Bermuda shorts, dress shirts, polo shirts, formal sandals. No wet clothes, visible bathing suit or flip flops.

The Market
Rock out to fresh and exotic International cuisine at this bountiful buffet that takes you on a culinary odyssey around the world -- from Mexico to Asia. International buffet.
Buffet Breakfast: 7am - 11:30am
International Buffet Lunch: 12:30pm - 4:30pm
Theme Night Buffet Dinner: 6pm - 11pm
Dress Code: Casual. Formal shorts or Bermuda shorts, dress shirts, polo shirts, formal sandals. No wet clothes, visible bathing suit or flip flops.

Frida
Discover the fiery flavors, spices and passions of Mexico at Frida, serving traditional Mexican cuisine in a festive atmosphere. The a la carte menu offers regional specialties, paired with tasty margaritas and tequilas.
Service: Dinner, lunch, buffet, pizza, outdoor buffet
Dress Code: Casual. Formal shorts or Bermuda shorts, dress shirts, polo shirts, formal sandals. No wet clothes, visible bathing suit or flip flops.

Pizzeto
Pizzeto offers artisanal brick oven style pizza as well as other Mediterranean influenced dishes.
Open 11:30am - 11pm daily.

Room Service
Crowds of adoring fans. Always being on stage. Paparazzi at every turn. Every rock star needs to retreat to their hotel room now and then. When you want to dine in, the resort offers a level of gourmet dining equal to the extraordinary food they're proud to serve in their restaurants. All day and all night. Enjoy 24-hour Room Service with a wide selection of freshly prepared entrees and specialties for breakfast, lunch and dinner, including delectable soups, salads, snacks and desserts. It's all included, anytime you want it.

BARS


  • Smash Bar - Open 10am - 1am
  • Dive Pool Bar - Open 9am - 7pm, Snacks from 10:30am - 5:30pm
  • Float Pool Bar - Open 9am - 6pm, Snacks from 10:30am - 5:30pm
  • Bunker Bar - Beach service from 10am - 5pm, Snacks from 11am - 5pm
  • Amphitheater - Service during shows on select nights from 8pm - 9pm
  • Splash Bar - Open 9am - 6pm, Snacks from 10:30am - 5:30pm
  • Diego - Diego is now a bar serving domestic and international drinks. Open from 10am - 1am. The tacos that were served at Diego in the past are now available at Piezzeto, along with pizza.

Things to Do

  • 2 Lighted Tennis Court(s)
  • Pool/Billiards
  • Giant Chess
  • Ping Pong
  • Beach Volleyball
  • Golf Available
  • 10 Miles to Golf Site
  • Golf Transportation
  • Pool Volleyball
  • Pool Basketball
Non-stop activity is the name of game at Hard Rock Hotel Cancun. The beautiful beach and the totally redesigned meandering lake-style pool with two swim-up bars are the centers of daytime activity with pool games and contests galore. Shady thatched-roof palapas dot the pool deck where guests can enjoy a poolside massage, an arts and crafts station and hair-braiding (surcharges apply).

Water Sports
Set against the sparkling turquoise ocean, our beachfront resort offers a water-filled paradise of exotic fun for all with lagoon-style pools and kiddie pools, water slides, and full service. Enjoy pool volleyball and basketball, daily water activities, and more.

Land Sports
There are stellar recreational amenities and endless things to do at the Hard Rock Hotel Cancun. Hit the tennis courts by day or play basketball at night at the lighted court. Go for a run on the beach or around the property. The concierge can give you the inside scoop on staying active at the resort and arrange all of the details. If you're just in the mood to workout, get your sweat on at the Body Rock Fitness Center. The state-of-the-art gym has everything you need to achieve that rock star physique, including cardio and weight equipment accented with one-of-a-kind priceless music memorabilia.
      • Children's Activity Program (Kids Club)
      • Babysitting Services Available

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