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4.6
star
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Mexico
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Cancun
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All Meals and Snacks
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Unlimited Domestic Beverages
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24 Hour Room Service
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Non-Motorized Water Sports
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Supervised Children's Program(s)
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Hotel Taxes and Gratuities
About
Generations Riviera Maya
Generations Riviera Maya, by Karisma is Mexico's premier all Suite, all Butler, all Gourmet beachfront resort where couples, wedding parties and families savor a Gourmet Inclusive® experience, a vacation that fosters togetherness. This 144 suite hotel stretches along a secluded beach, providing indulgences from gourmet cuisine, to infinity pool suites with complete butler service. Families can relax knowing that their little ones are in the hands of a certified team of professionals at Eko Kids club.
The property is located just steps away from the adults only El Dorado Casitas Royale, in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean. 25 minutes south of Cancun International Airport, 15 minutes north of Playa del Carmen, just 10 minutes away from Mayakoba championship golf course, 25 minutes away from the Playacar Golf Club, 5 minutes south from Puerto Morelos and 35 minutes south of downtown Cancun.
All guests ages 18 and over are also welcome to use the facilities at the adults only El Dorado Casitas Royale and El Dorado Royale, by Karisma, which are located next door.
Karisma Hotels is excited to announce the addition of free international calling to that the Gourmet Inclusive® Experience
Following the inclusion of complimentary Wi-Fi to Karisma resorts the summer, free international calling from Mexico to anywhere in the world is a further attempt to make your stay as memorable and seamless as possible.
HOTEL NOTICES
Please Note: Effective September 1, the Mexican government implemented a new environmental city fee to all guests staying at hotels in select Riviera Maya/Playa Del Carmen regions. The fee is $10 Mexican pesos (about $0.55 cents) per room per night through 2017 travel and $20 pesos beginning January 1, 2018 (about $1.10 USD per room per night). This new fee will be collected upon check-in from all guests.
Rooms
Private suites with convenient direct access to an infinity pool suite from balcony or a direct access to the pool from suite's private balcony which connects to the swim up bar. Located from first to the fourth level of the building with one king or two double beds and a single sofa bed for children to sleep on. Each room is divided by a modern sliding door for more privacy. This suite features an indoor luxury jacuzzi and a contemporary bathroom with double sinks and glass
enclosed showers.
Maximum Occupancy: 2 Adults + 1 Teen + 1 Child / 2 Adults + 2 Children
Ocean Front One Bedroom Swim Up Jacuzzi Suite Gourmet Inclusive All Inclusive
- Max Guests:
- 2 Adults + 1 Teen + 1 Child / 2 Adults + 2 Children
Private suites with convenient direct access to an infinity pool suite from balcony or a direct access to the pool from suite's private balcony which connects to the swim up bar. Located from first to the fourth level of the building with one king or two double beds and a single sofa bed for children to sleep on. Each room is divided by a modern sliding door for more privacy. This suite features an indoor luxury jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers.
Ocean Front One Bedroom Jacuzzi Suite Gourmet Inclusive All Inclusive
- Max Guests:
- 2 Adults + 2 Children
Spacious suites featuring a king or two double beds and a double and single sofa bed for children, indoor luxury jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers.
Ocean Front Luxury Jacuzzi Suite Gourmet Inclusive All Inclusive
- Max Guests:
- 2 Adults + 2 Children / 2 Adults + 1 Teen + 1 Child
Spacious suites featuring a king size bed and single sofa bed for kids to sleep on, indoor luxury jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers. Rolling bed upon availability.
Services
BEACH & POOL BUTLER SERVICE- Serve your favorite drinks while you lounge on the beach or pool
- Provide sunscreen and towels
- Provide newspapers, magazines and reading material
- Order lunch at the restaurant
- Arrange picnics on the beach
- Provide refreshments and Gourmet Bites
- Provide cold scented towels
- Provide toys for kids
BALLROOM
The brand-new Ballroom at Generations Riviera Maya is a great space for a yearly family reunion, wedding or friends' getaway and is conveniently laid out in two separate levels—a foyer located on the bottom with a capacity of 100 guests, and an upper floor with space for 120 people in a classroom set up or space for 150 people for a gala dinner.
Bars & Restaurants
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5 Restaurants
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4 Bars/Lounges
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Room Service Available
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Theater
GOURMET INCLUSIVE® RESTAURANTS
Chef Market
Grand Cafe & Deck
Family restaurant serving breakfast and lunch with astonishing views of the Caribbean Sea
Breakfast and lunch: 6:30 am to 4:30 pm
Habb
Indian Cuisine
Native dishes such as Daal Tadka and Biryani and modern options, including Butter Chicken
Dinner: 5:30 pm to 10 pm
Jade
Pan-Asian Cuisine
Shared-meal style restaurant with flavors of the Chinese, Japanese, Korean, Thai and Vietnamese cultures. Wide selection of tea leaves to complement your meal.
Dinner: 5:30 pm to 10 pm
Palms Gourmet Terrace
Carribean-Mexican Cuisine
Local and Caribbean specialties with an emphasis on authentic Mexican “street†cuisine, spices and flavors. Enjoy authentic Mexican table games with a variety of cocktails.
Lunch:12:00 pm to 5:00 pm
Wine Kitchen, Restaurant & Tasting Room
Selections from the top wine regions of the world and dishes made with the freshest ingredients available
Dinner: 6 pm to 10 pm
Things to Do
Eko Kids Club
Generations Eko Kids Club offers supervised activities for children ages 4 to 12 years old*. It offers kids a fun and safe place to play with unique children’s experiences, such as recycling materials for art projects to teach children about the environment, while having a good time. The Kids Club has a movie area, craft station, library, gaming consoles and more!
Open Sun & Mon: 9:00am - 5:00pm & 7:30pm - 11:00pm
Open Tue to Sat: 9:00am - 5:00pm & 7:30pm - 9:00pm
*Children under 4 years old require adult supervision
Little Eko Chefs Program
Little Eko Chefs allows the youngest guests to truly immerse themselves in the cultures of other foods, gain cooking skills for the future and learn easy and delicious recipes. Little Eko Chefs is the first program of its kind, incorporating historical and cultural facts, eco-friendly food basics and hands-on cooking opportunities
Available in Eko Kids Club to all the resort’s youngest guests each weekday from 3 pm to 4 pm
Family Lounge
Families can gather to have fun here, with features including a pool table, air hockey, living room area and table games.
Open daily from 9 am - 10 pm
Beach & Pool Butler Service- Serve your favorite drinks while you lounge on the beach or pool
- Provide sunscreen and towels
- Provide newspapers, magazines and reading material
- Order lunch at the restaurant
- Arrange picnics on the beach
- Provide refreshments and Gourmet Bites
- Provide cold scented towels
- Provide toys for kids
Evening Entertainment
At Generations Riviera Maya, guests can expect to enjoy the best in nightly entertainment including quality music, dancing and live local performances.
Naay Spa
Their Mayan inspired spa welcomes guests to experience an impressive menu of traditional and alternative spa therapies. Designed to soothe the senses, the luxurious spa facility includes a water journey pool, sauna, steam room, showers, spa treatment rooms, fitness center, boutique spa shop, bridal suites, event space and full-service salon. Náay Spa incorporates elements of the Gourmet Inclusive® philosophy with its unique services and alternative therapies inspired by native Mexico. The delicious chocolate therapy invites guests to experience chocolate with no remorse. This sensual treatment is rich in minerals and smooth, nourishing cocoa butter. In addition to these decadent spa treatments, Náay Spa offers more traditional favorites such as scrubs, body wraps, special treatments, facials, manicures, pedicures
and full-service beauty salon services. Located at the El Dorado Royale, adjacent to Generations Riviera Maya.
In addition to the facilities at Generations Riviera Maya, guests ages 18 and over are welcome to use the facilities at the adults-only El Dorado Casitas Royale and El Dorado Royale, by Karisma, which are located next door.
Fees apply for some services.
BONANZA RANCH
The horseback riding stable within the premises offers an exciting and unique way to get in touch of the true nature of the Mayan Riviera with its two hour guided tour along jungle trails including the experience to encounter one of the marvels of the Yucatan Peninsula: The Mayan Cenotes, commonly known as sinkholes suitable for a refreshing dip. Healthy, well trained horses appropriate for people with little or no experience at horseback riding. Semi-private tours consist of groups up to 12 riders, ensuring that everyone receives personal attention from friendly, knowledgeable guides.*
*Adults only
Spa
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Spa/Wellness Center
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Sauna
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Steam Room
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Fitness Center
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Beauty Salon
Naay Spa
The Mayan-inspired spa welcomes guests to experience an impressive menu of traditional and alternative spa therapies. Designed to soothe the senses, the luxurious spa facility includes a water journey pool, sauna, steam room, showers, spa treatment rooms, fitness center, boutique spa shop, bridal suites, event space and full-service salon. Náay Spa incorporates elements of the Gourmet Inclusive® philosophy with its unique services and alternative therapies inspired by native Mexico. The delicious chocolate therapy invites guests to experience chocolate with no remorse. This sensual treatment is rich in minerals and smooth, nourishing cocoa butter. In addition to these decadent spa treatments, Náay Spa offers more traditional favorites such as scrubs, body wraps, special treatments, facials, manicures, pedicures and full-service beauty salon services. Located at the El Dorado Royale, adjacent to Generations Riviera Maya.
In addition to the facilities at Generations Riviera Maya, guests ages 18 and over are welcome to use the facilities at the adults-only El Dorado Casitas Royale and El Dorado Royale, by Karisma, which are located next door.
Fees apply for some services.
Wedding
GOURMET INCLUSIVE WEDDING PACKAGES BY KARISMA
Always and Forever – Complimentary Package- Romantic location
- Table with white linens
- Special aisle runner
- Uncovered white garden chairs
- Sound system with speakers and microphone
- Justice of the peace or nondenominational minister
- Translation of ceremony
- Filing of all documents
- Wedding certificate
- Witnesses
- Semi-private dinner reservation for wedding group in international restaurant (group sizes and restaurant vary by hotel)
- Personalized menu card
- Expert Signature Wedding Designerâ„¢
- Wedding guest concierge
- Personal on-site wedding attendant on day of wedding
- Groom’s room with gourmet bites on day of wedding (12pm – 5pm)
- Personalized wedding website
- Honeymoon gift registry
For the Honeymoon:- Private four course candlelit dinner on the beach
- Chef’s special gourmet honeymoon breakfast in bed
- 15% Discount on spa services
- Fresh tropical floral arrangement in room
- Chilled bottle of champagne delivered to room upon arrival
- Romantically decorated suite with rose petals and aromatherapy following private dinner
- Beachfront sky massage 2 for 1 offer
- One night return stay anniversary voucher
- Complimentary Wi-Fi
MEMORABLE MOMENTS SIGNATURE WEDDING COLLECTION BY KARISMA
Coastal Bliss- Ceremony gazebo
- 2 Linen panels
- Round slatted ceremony table
- Large lantern with candles and branches
- Small white lantern with candle
- Large vase with orchids
- White starfish
- White boardwalk aisle runner
- 2 Glass vases with coral and natural colored branches
- 4 29†Stainless steel lanterns with candles, branches, sea glass and starfish
- 2 20†White lanterns with candles
- 24 White Chiavari chairs or 24 seating puffs
- 24 alternating chair covers and cushions or seating puff covers
- Signature accent beach sign
- Bridal bouquet
- Groom Boutonniere
- Romantic ceremony location
- Nondenominational minister or judge
- Translation of ceremony
- Wedding certificate
- Witnesses
- Sound system with speakers and microphone
- Signature welcome drink
- Personalized wedding program or signature stationary
- Dinner reservations for wedding group in international restaurant (group sizes and restaurant vary by hotel)
- Personalized menu card
- Expert Signature Wedding Designerâ„¢
- Wedding guest concierge
- Personal on-site wedding attendant on day of wedding (3 hours)
- Groom’s room with gourmet bites on day of the wedding (12pm – 5pm)
- Personalized wedding website
- Honeymoon gift registry
For the honeymoon:- Private four course candlelit dinner on the beach
- Chef’s special gourmet honeymoon breakfast in bed
- Chilled bottle of champagne delivered to room upon arrival
- 15% Discount on spa services
- Fresh tropical floral arrangement in room
- Romantically decorated suite with rose petals and aromatherapy following private dinner
- Beachfront sky massage 2 for 1 offer
- One night return stay anniversary voucher
- Complimentary Wi-Fi
Sophisticated Soiree- Ceremony gazebo
- 8 Gazebo linen panels
- Black chandelier
- Clear acrylic ceremony table
- 3 Black cube vases with coordinating floral arrangements
- 2 Medium floral gazebo bouquets
- Damask Aisle runner with fuchsia rose petals
- 24 White Chiavari chairs
- 24 Coordinated chair covers and seat cushions
- Bridal bouquet
- Groom’s boutonniere
- Romantic ceremony location
- Nondenominational minister or judge
- Translation of ceremony
- Wedding certificate
- Filing of all documents
- Witnesses
- Sound system with speakers and microphone
- Signature welcome drink
- Personalized wedding program or signature stationary
- Dinner reservations for wedding group in international restaurant (group sizes and restaurant vary by hotel)
- Personalized menu card
- Expert Signature Wedding Designerâ„¢
- Wedding guest concierge
- Personal on-site wedding attendant on day of wedding (3 hours)
- Groom’s room with gourmet bites on day of the wedding (12pm – 5pm)
- Personalized wedding website
- Honeymoon gift registry
For the honeymoon:- Private four course candlelit dinner on the beach
- Chef’s special gourmet honeymoon breakfast in bed
- Chilled bottle of champagne delivered to room upon arrival
- 15% Discount on spa services
- Fresh tropical floral arrangement in room
- Romantically decorated suite with rose petals and aromatherapy following private dinner
- Beachfront sky massage 2 for 1 offer
- One night return stay anniversary voucher
- Complimentary Wi-Fi
Vintage Elegance- Ceremony Gazebo
- 6 Gazebo linen panels
- 3 Antiquated ceremony tables
- 3 Mercury glass vases with coordinating floral arrangements
- White aisle runner
- 6 Shepherd’s hooks with mercury glass vases and coordinating floral arrangements
- 24 Silver Chiavari chairs
- 24 Coordinated chair covers, chair bands and seat cushions
- Bridal Bouquet
- Groom’s boutonniere
- Romantic ceremony location
- Nondenominational minister or judge
- Translation of ceremony
- Wedding certificate
- Filing of all documents
- Witnesses
- Sound system with speakers and microphone
- Signature welcome drink
- Personalized wedding program or signature stationary
- Dinner reservations for wedding group in international restaurant (group sizes and restaurant vary by hotel)
- Personalized menu card
- Expert Signature Wedding Designerâ„¢
- Wedding guest concierge
- Personal on-site wedding attendant on day of wedding (3 hours)
- Groom’s room with gourmet bites on day of the wedding (12pm – 5pm)
- Personalized wedding website
- Honeymoon gift registry
For the honeymoon:- Private four course candlelit dinner on the beach
- Chef’s special gourmet honeymoon breakfast in bed
- Chilled bottle of champagne delivered to room upon arrival
- 15% Discount on spa services
- Fresh tropical floral arrangement in room
- Romantically decorated suite with rose petals and aromatherapy following private dinner
- Beachfront sky massage 2 for 1 offer
- One night return stay anniversary voucher
- Complimentary Wi-Fi
Colonial Charm- Ceremony gazebo
- 2 Gazebo linen panels
- 2 Dark wooden podiums with coordinating floral arrangements
- Dark wood ceremony table
- White with smoky lavender table runner
- 10 Assorted-size hurricane vases with candles and succulents
- White aisle runner
- 4 Shepherd’s hooks with coordinating floral pomanders
- 24 Assorted-size candles with succulents
- 24 Dark wooden chairs with lavender seat cushions (outdoor location)
- 8 Dark wooden owes with lavender seat cushions (chapel)
- Bridal bouquet
- Groom’s boutonniere
- Romantic ceremony location
- Nondenominational minister or judge
- Translation of ceremony
- Wedding certificate
- Filing of all documents
- Witnesses
- Sound system with speakers and microphone
- Signature welcome drink
- Personalized wedding program or signature stationary
- Dinner reservations for wedding group in international restaurant (group sizes and restaurant vary by hotel)
- Personalized menu card
- Expert Signature Wedding Designerâ„¢
- Wedding guest concierge
- Personal on-site wedding attendant on day of wedding (3 hours)
- Groom’s room with gourmet bites on day of the wedding (12pm – 5pm)
- Personalized wedding website
- Honeymoon gift registry
For the honeymoon:- Private four course candlelit dinner on the beach
- Chef’s special gourmet honeymoon breakfast in bed
- Chilled bottle of champagne delivered to room upon arrival
- 15% Discount on spa services
- Fresh tropical floral arrangement in room
- Romantically decorated suite with rose petals and aromatherapy following private dinner
- Beachfront sky massage 2 for 1 offer
- One night return stay anniversary voucher
- Complimentary Wi-Fi
Majestic Flair- Ceremony gazebo
- 6 Gold gazebo linen panels
- 6 Ivory gazebo linen panels
- 2 Amber beaded curtain panels
- Round ceremony table with gold cloth
- 3 Mosaic vases with coordinating floral arrangements and candles
- 2 Medium floral gazebo bouquets
- Ivory aisle runner with gold sparkle overlay
- 6 Shepherd’s hooks with coordinating floral pomanders
- 24 Gold Chiavari chairs
- 24 Coordinated chair covers and seat cushions
- Bridal bouquet
- Groom’s boutonniere
- Romantic ceremony location
- Nondenominational minister or judge
- Translation of ceremony
- Wedding certificate
- Filing of all documents
- Witnesses
- Sound system with speakers and microphone
- Signature welcome drink
- Personalized wedding program or signature stationary
- Dinner reservations for wedding group in international restaurant (group sizes and restaurant vary by hotel)
- Personalized menu card
- Expert Signature Wedding Designerâ„¢
- Wedding guest concierge
- Personal on-site wedding attendant on day of wedding (3 hours)
- Groom’s room with gourmet bites on day of the wedding (12pm – 5pm)
- Personalized wedding website
- Honeymoon gift registry
For the honeymoon:- Private four course candlelit dinner on the beach
- Chef’s special gourmet honeymoon breakfast in bed
- Chilled bottle of champagne delivered to room upon arrival
- 15% Discount on spa services
- Fresh tropical floral arrangement in room
- Romantically decorated suite with rose petals and aromatherapy following private dinner
- Beachfront sky massage 2 for 1 offer
- One night return stay anniversary voucher
- Complimentary Wi-Fi
Pure Glamour- Ceremony gazebo
- 8 Gazebo linen panels
- Crystal chandelier
- Clear acrylic ceremony table
- 3 Pedestal candle holders with candles
- 3 Extra-large floral gazebo bouquets
- 24 Gold Chiavari chairs
- 24 Coordinated chair covers, curly tails and seat cushions
- Signature accent mirror
- Bridal bouquet
- Groom’s boutonniere
- Ivory aisle runner with ivory shimmer overlay and coordinating rose petals
- Romantic ceremony location
- Nondenominational minister or judge
- Translation of ceremony
- Wedding certificate
- Filing of all documents
- Witnesses
- Sound system with speakers and microphone
- Signature welcome drink
- Personalized wedding program or signature stationary
- Dinner reservations for wedding group in international restaurant (group sizes and restaurant vary by hotel)
- Personalized menu card
- Expert Signature Wedding Designerâ„¢
- Wedding guest concierge
- Personal on-site wedding attendant on day of wedding (3 hours)
- Groom’s room with gourmet bites on day of the wedding (12pm – 5pm)
- Personalized wedding website
- Honeymoon gift registry
For the honeymoon:- Private four course candlelit dinner on the beach
- Chef’s special gourmet honeymoon breakfast in bed
- Chilled bottle of champagne delivered to room upon arrival
- 15% Discount on spa services
- Fresh tropical floral arrangement in room
- Romantically decorated suite with rose petals and aromatherapy following private dinner
- Beachfront sky massage 2 for 1 offer
- One night return stay anniversary voucher
- Complimentary Wi-Fi
Restrictions apply. Always and Forever is complimentary for wedding couples staying in a qualifying category for 7 nights or more and booking a minimum of 5 rooms for 3 nights (or 15 room nights minimum). Must qualify at least 45 days prior to ceremony date. For those who do not qualify, Always and Forever is available for purchase. Not combinable with Taste of Romance Honeymoon Package. Special aisle runner at El Dorado Spa Resorts & Hotels and Generations Resorts includes red carpet and at Azul Hotels included wooden plank. Legal ceremonies in Mexico include a Spanish certificate. Translations are available at an additional cost. Symbolic ceremonies in Mexico include a souvenir certificate in English. Wedding guests’ concierge, bride’s personal in-room wedding attendant and groom’s room on wedding day are not available at Azul Sensatori Jamaica. One massage must be purchased to receive one of equal or lesser value for the beachfront sky massage. One night return stay voucher valid for future stays of 5 nights or longer, nontransferable, holidays excluded and must be used within 395 days of checkout date. Complimentary night is not valid with group or wedding bookings.
Ultimate Memorable Moments Wedding Experience- All elements from the ceremony package you choose: Costal Bliss, Sophisticated Soiree, Vintage Elegance, Colonial Charm, Majestic Flair or Pure Glamour
- Reception Décor: 3 Round tables, collection linens for 3 tables, floral table centerpiece $250 credit, Chiavari chairs, luxurious chair covers, memorable moments sweetheart table, personalized signature stationary – menu, head table Signature Accents™, coordinating charger plates, coordinated linen napkins and napkin rings and 24 chairs with coordinating designer chair covers
- Gourmet Inclusive® Reception Pairings: Jackson Family Wine Pairing $200 credit, 2 tier signature wedding cake, signature bites one hour cocktail, memorable moments cake table, chef inspired 4 course reception dinner, menu printed on signature designer stationary
- Wedding Lounge: 1 Love seat, 6 puff seats, coordinating throw pillows, 1 cocktail table, 1 coordinated centerpiece for the cocktail table, gazebo tent
- Signature Gourmet Experiences: Semi-private dinner reservation for wedding group in international restaurant, personalized dinner menu card, memorable moments signature turn down service with a personalized note for 3 nights for each room in your wedding group (night 1: cake pops, night 2: cupcakes, night 3: mini cakes)
- Jackson Family Wines Welcome Party: La Crema Chardonnay, La Crema Pinot Noir, 5 cheeses and cheese fondue (soft cow, hard cow, goat, plus a variety of breads and crackers)
Packages available at all hotels except Azul Sensatori Jamaica. There is a charge for every person over a group of 24. Fee includes ceremony chair, reception place setting and chair, signature bites cocktail, chef inspired menu, La Crema wine party and 3 nights turndown service. Legal ceremonies are performed by a Judge and include a Spanish certificated. Translations are available at an additional cost. Blood tests not included and are mandatory for legal ceremonies. Symbolic ceremonies are performed by a minister and include a souvenir certificate in English. Semi-private dinner reservation restaurant and group size maximum capacity vary by hotel. Memorable Moments tables not included for this dinner and only available as an optional add-on when hosting a private event. Gourmet Honeymoon & Anniversary Package inclusions apply to wedding couple only. One massage must be purchased to receive one of equal or lesser value complimentary. One night return stay voucher valid for future stays of 5 nights or longer, non-transferrable, holidays excluded and must be used within 395 days of checkout date. Gourmet Bites Cocktail is one hour and Chef Inspired four course private dinner is three hours. Certain event locations may incur and additional charge or have menu restrictions. Additional food and beverage discounts do not apply to items included in this package.