Excellence Riviera Cancun - Cancun Mexico

  • 4.8 star
  • Mexico
  • Cancun
  • All Meals and Snacks
  • Unlimited Domestic Beverages
  • Premium Brand Alcoholic Beverages
  • 24 Hour Room Service
  • Stocked In-Room Mini-Bar
  • Wine by the Bottle
  • Non-Motorized Water Sports
  • Introductory Scuba Lesson
  • Gym/Fitness Center
  • Tennis Court(s)
  • Daily Organized Activities
  • Nightly Entertainment
  • Hotel Taxes and Gratuities

About Excellence Riviera Cancun

Excellence Riviera Cancun is proud to announce the completion of their renovations! New to this resort are a Spanish tapas restaurant, sports bar, coffeehouse and more Rooftop Terrace Suites. Plus, every guest room has been renovated and Swim-up room categories, the Excellence Club Lounge and 5 gourmet restaurants have been enhanced.

If you have a desire for the luxe life, look no further. The award-winning Excellence Riviera Cancun boasts lavish guestrooms and suites with unparalleled amenities and top-notch service. Seekers of romantic seclusion and the excitement of world famous Cancun and the Riviera Maya will find both at the Excellence Riviera Cancun. Bordered by sugar-white beaches and the brilliant, crystal clear Caribbean Sea, this tropical oasis truly embraces beauty and splendor - yet is only minutes away from Cancun and the eclectic Playa del Carmen. This luxurious adults only (18+) all-suite all-inclusive resort is designed to reflect the charm of the Mexican Caribbean. Guests luxuriate in spacious accommodations with each suite having at least one Jacuzzi, marble bathroom and a wealth of first-rate amenities. 440 suites surrounded by six meandering pools (two of them heated in winter) stretch over a vast expanse of prime beachfront property.

Ten à la carte dining options, one buffet for breakfast and lunch,one snack grill on the beach for lunch and eleven bars ranging from elegant to swim-up, provide guests with a host of dining choices for the discerning traveler. The Miilé Spa, offering outdoor and indoor treatments, a fitness center and five outdoor Jacuzzis, ensures guests are pampered and indulged during their stay. In addition, guests will enjoy enough entertainment, sightseeing options, sports and recreational opportunities to fill every waking hour.

Unbeatable Location
Ideally located between Cancun and Playa del Carmen and just a short 25 minute drive south of Cancun International Airport, Excellence Riviera Cancun is situated along a stretch of magnificent white sandy beach in the Riviera Maya. Surrounded by a string of sparkling beaches, Mayan archeological sites, tropical coves and a number of cultural and eco-adventure attractions, the Riviera Maya provides seclusion from the bustling action of the nearby towns.The world's second largest barrier reef lays just offshore while cenotes (underground rivers), caves and jungles lure adventure lovers. Eco-adventure attractions showcase the region's unique ecology, while Mayan archaeological sites pepper the region. The mixture of developed sites and unexcavated ruins provides unique exploration opportunities into the region's mysterious Mayan past.

Superior Accommodations
All finely appointed suites and guest rooms offer superior amenities including four-poster beds, private patio or balcony, full marble bathroom with a jetted whirlpool bathtub, separate shower, separate water closet and double vanities equipped with hair dryer, scales, vanity mirror, VIP toiletries, bathrobes and slippers and phone. Every room features a CD/DVD player and free high-speed internet dataport along with a well-stocked mini-bar and a convenient service box for room service deliveries.

Rooms

The spacious 1041 sq. ft Excellence Club Honeymoon Suites with Rooftop Terrace offer two private and furnished balconies (one with outdoor jetted whirlpool bathtub) and an expansive 1041 sq. ft private rooftop terrace with plunge pool and comfortable lounge furniture, open air shower and impressive views of the Caribbean Sea. This one bedroom suite is perfect for wedding and honeymoon couples, this suite features a separate couples massage room, separate living room with sound system and a separate bedroom. Superior amenities include full marble bathrooms with jetted whirlpool bathtub, separate shower, separate water closet and double vanities. Additional amenities for this room include in-room check in and check out, butler service for luggage, special Jacuzzi decoration (must be booked through concierge), express ironing (1 outfit per person per stay).

Maximum Occupancy: 2 Adults

Excellence Club Amenities:
  • Premium suite
  • Private check-in and check-out plus early check-in and late check-out subject to availability
  • Private concierge service (7 am to 11 pm)
  • Private lounge area with PCs, Internet access, buffet and bar service (7 am to 11 pm)
  • Bvlgari VIP toiletries
  • Upgraded room service menu in-room
  • Upgraded mini-bar including premium liquor and wine selection
  • Nespresso machine
  • Sparkling wine and fresh flowers upon arrival
  • Daily delivery of fresh fruit and petit fours
  • Private beach area
  • Daily complimentary newspaper
  • Shoeshine service
  • Complimentary beach bag for use during your stay
  • Includes aqua wellness spa treatment, 1 per person per stay

Jr. Suite Spa or Pool View All Inclusive

Max Guests:
3 Adults

All the spacious 668 sq. ft Junior Suites offer magnificent views of the spa and/or pools and a private furnished balcony. Superior amenities include sitting area, full marble bathrooms with jetted whirlpool bathtub, separate shower, separate water closet and double vanities. One king or two double beds.

  • 42” Flat-screen TV
  • Bath Slippers
  • Bathrobes
  • CD/DVD Player
  • Direct Dial Telephone
  • Electronic In-room Safe
  • Espresso/Coffee Maker
  • Free Calls to U.S. & Canada
  • Free Wi-Fi
  • Hairdryer
  • In-room Premium Wine and Liquor Selection
  • Individual Climate Control
  • Jetted Tub
  • One King Bed
  • Pillow Menu
  • Private Balcony or Terrace
  • Private Plunge Pool
  • Radio Alarm Clock with iPod Connectivity
  • Room Service Available
  • Scale
  • Service Box for Room Service
  • Steamer
  • Stocked Mini-Bar
  • Turndown Service
  • Vanity Mirror
  • VIP Amenities

Jr. Swim Up Suite Spa or Pool View All Inclusive

Max Guests:
3 Adults

Spacious 668 sq. ft ground floor suites offer magnificent views of the spa and/or pools and a private furnished terrace with outdoor jetted whirlpool bathtub, one lounge bed, direct access to the pool and one hammock. Superior amenities include sitting area, full marble bathrooms with jetted whirlpool bathtub, separate shower, separate water closet and double vanities. One king or two double beds.

  • 42” Flat-screen TV
  • Bath Slippers
  • Bathrobes
  • CD/DVD Player
  • Direct Dial Telephone
  • Electronic In-room Safe
  • Espresso/Coffee Maker
  • Free Calls to U.S. & Canada
  • Free Wi-Fi
  • Hairdryer
  • In-room Premium Wine and Liquor Selection
  • Individual Climate Control
  • Jetted Tub
  • One King Bed
  • Pillow Menu
  • Private Balcony or Terrace
  • Private Plunge Pool
  • Radio Alarm Clock with iPod Connectivity
  • Room Service Available
  • Scale
  • Service Box for Room Service
  • Steamer
  • Stocked Mini-Bar
  • Turndown Service
  • Vanity Mirror
  • VIP Amenities

Jr. Suite Ocean View All Inclusive

Max Guests:
2 Adults

All the spacious 668 sq. ft Junior Suites offer magnificent views of the ocean and a private furnished balcony. Superior amenities include sitting area, full marble bathrooms with jetted whirlpool bathtub, separate shower, separate water closet and double vanities. One king bed.

  • 42” Flat-screen TV
  • Bath Slippers
  • Bathrobes
  • CD/DVD Player
  • Direct Dial Telephone
  • Electronic In-room Safe
  • Espresso/Coffee Maker
  • Free Calls to U.S. & Canada
  • Free Wi-Fi
  • Hairdryer
  • In-room Premium Wine and Liquor Selection
  • Individual Climate Control
  • Jetted Tub
  • One King Bed
  • Pillow Menu
  • Private Balcony or Terrace
  • Private Plunge Pool
  • Radio Alarm Clock with iPod Connectivity
  • Room Service Available
  • Scale
  • Service Box for Room Service
  • Steamer
  • Stocked Mini-Bar
  • Turndown Service
  • Vanity Mirror
  • VIP Amenities

Two-Story Rooftop Terrace Suite Spa or Pool View All Inclusive

Max Guests:
2 Adults

All our spacious 668 sq. ft Two Story Rooftop Terrace Suites offer furnished balconies with spa and/or pool views, an expansive 390 sq. ft terrace with plunge pool with comfortable lounge furniture and open-air shower. Superior amenities include sitting area, full marble bathrooms with jetted whirlpool bathtub, separate shower, separate water closet and double vanities. King bed.

  • 42” Flat-screen TV
  • Bath Slippers
  • Bathrobes
  • CD/DVD Player
  • Direct Dial Telephone
  • Electronic In-room Safe
  • Espresso/Coffee Maker
  • Free Calls to U.S. & Canada
  • Free Wi-Fi
  • Hairdryer
  • In-room Premium Wine and Liquor Selection
  • Individual Climate Control
  • Jetted Tub
  • One King Bed
  • Pillow Menu
  • Private Balcony or Terrace
  • Private Plunge Pool
  • Radio Alarm Clock with iPod Connectivity
  • Room Service Available
  • Scale
  • Service Box for Room Service
  • Steamer
  • Stocked Mini-Bar
  • Turndown Service
  • Vanity Mirror
  • VIP Amenities

Services

  • 6 Pool(s)
  • Swim-Up Bar(s)
  • 5 Outdoor Jacuzzis
  • Fitness Center/Gym
  • Beauty Salon
  • Tour Desk
  • On-Property Shuttle
  • Money Exchange
  • Medical Services Available
  • Laundry/Dry Cleaning Service
  • Beach/Pool Services
  • Group/Meeting Facilities
  • Gift Shop(s)
In addition to a spectacular coconut palm lined beach, there are six beautiful lake-style swimming pools with a large swim-up pool bar, five large outdoor Jacuzzis and both pool and beach waiter service. Active guests will appreciate the state-of-the-art fitness center. An amazing world-class full-service Spa invites guests to relax and rejuvenate.

World Class Miilé Spa
Excellence Riviera Cancun offers an amazing world-class spa that is truly a sanctuary for the senses. This unique spa features a swim-in entrance, and is surrounded by a swimming pool that enters and surrounds the spa water-wellness area. The tranquil treatment rooms feature spectacular ocean views with terraces and are surrounded by a marine water pool.

Fitness Center
Guests will find an excellent state-of-the-art cardio-conditioning facility and fitness center. A full range of free weights, treadmills, lifecycles, step machines and aerobics classes help you stay in shape and stay on track during your vacation.

Meeting Facilities
Excellence Riviera Cancun has over 16,695 sq. ft. of dedicated meeting and function space; The Grand Ballroom offers 5,920 sq. ft. of flexible space divisible into three sections. Additionally, the resort offers two breakout rooms of 775 sq. ft. each, 3,000 square feet of pre-function space located adjacent to the Grand Ballroom and an outstanding outdoor venue including poolside reception space, 10,000 sq. ft. of private oceanfront terraces and a spectacular beach for private cocktail receptions.

Additional Amenities, Facilities & Services
  • Full-service world-class Miilé Spa
  • State-of-the art meeting facilities and event spaces
  • Wedding and honeymoon packages
  • Full-service beauty parlor
  • Shopping Galleria
  • Tastings
  • Scuba diving
  • Deep sea fishing
  • Private yacht excursions
  • Nearby golf (in Cancun)
  • Private tennis lessons
  • Laundry service
  • Business center service
  • Medical facilities
  • Airport transfers
  • Florist
  • Audio-visual equipment and service
  • Shipping services.*
*Additional costs apply.


Handicapped facilities:
6 ADA rooms are available for the physically challenged.

Bars & Restaurants

  • 10 Restaurants
  • 11 Bars/Lounges
  • Nightclub
  • Piano Bar
  • Karaoke Bar
  • Cigar Bar
  • Nightly Entertainment
  • Room Service Available
  • Theater
Excellence Riviera Cancun stands well apart from the ordinary. No reservations for à la carte dining here! Enjoy a fabulous buffet and exquisite à la carte dining specializing in contemporary Indian, Italian, Mexican, Asian and French cuisines as well as a lobster restaurant and fine steakhouse grill. The resort offers the diversion of 11 bars including a Lobby Bar, Coffee Bar on the main square, Pool and Beach Bar adjacent to the main pool, Excellence Club Pool Bar, combination Piano Bar, Karaoke and Comedy Club, Theatre Bar, Cigar Bar, Chill Out Lounge on the beach and Fruit Juice Bar adjacent to the Spa complex. All restaurants feature a new vegetarian menu at dinner.

An Array of Fine Dining
Excellence Riviera Cancun believes in offering dining options to tempt even the most discerning palates. Some restaurants feature smoking and non-smoking sections and some are exclusively non-smoking.
Reservations are never required for à la carte dining here.

Flavor Market - NEW! À la carte Spanish tapas and premium wines.

Barcelona - Newly renovated Mediterranean restaurant featuring a lavish buffet for breakfast and lunch.

Basmati - Indian contemporary cuisine, à la carte dinner only.

Toscana - Fine Italian cuisine, à la carte for dinner only. Newly renovated!

Oregano - Casual pizzeria and trattoria à la carte for lunch and dinner.

Agave - Gourmet Mexican cuisine à la carte for dinner.

Spice - À la carte Asian and Japanese specialties for dinner. Newly renovated!

The Lobster House - Newly renovated lobster & seafood restaurant serving à la carte dinner.

The Grill - Providing continental breakfast, casual à la carte lunch and fine steakhouse & grill à la carte for dinner. Newly renovated!

Chez Isabelle - Gourmet French cuisine and wine cellar à la carte for dinner.

Las Olas Restaurant - Enjoy the ocean, sun and a bite at Las Olas snack grill. Located on the beach with selection of fast food, salads, wood-oven pizzas and grilled favorites. Open from 12pm - 4pm

Beach Snack Bar - Open for lunch only

Sports Bar - NEW! À la carte snacks and games.

Coffeehouse - NEW! Coffee and light food including pastries and paninis.

Things to Do

  • Basketball Court
  • Pool/Billiards
  • Ping Pong
  • Beach Volleyball
  • Jogging Track
  • Bike Rental
  • Dance Classes
  • Spanish Classes
  • Snorkeling
  • Kayaking
  • Windsurfing
  • Sailing
  • Deep Sea Fishing
  • Water Aerobics
  • 1 Tennis Courts
  • 1 Lighted Tennis Courts
  • Scuba for Beginners
  • Scuba Certification
  • Dive Center
  • Paddle Boats
  • Meditation Classes
  • Golf Course Nearby
Excellence Riviera Cancun allows you to be as active or as relaxed as you desire, with an amazing selection of activities to choose from. This all-inclusive resort offers a wide variety of beach, land and water activities throughout the day, including kayaks, snorkeling, sailing, windsurfing, introductory scuba lessons, aerobics and water aerobics, water polo, fitness classes, yoga, jogging, Spanish lessons, dancing lessons, cooking classes, beach volleyball, beach football, tennis, basketball, football, bicycles, table tennis, darts, board games, archery, air rifle shooting, billiards and various theme parties.

Pool Areas
Excellence Riviera Cancun has a total of six beautiful lake-style swimming pools. Two pools are heated year round, and guests with ground floor suites enjoy direct pool access. Throughout the resort there are five large Jacuzzis, three adjacent to the main pools offering ocean views, one adjacent to the swim-up bar and one within the Spa complex.

Golf Nearby
Excellence Riviera Cancun invites their guests to enjoy the spectacular new Playa Mujeres Golf Club, located within the 930 tropical acres of the upscale Playa Mujeres Resort. Just seven miles north of Cancun, the golf course sits in between the Caribbean Sea and Chachmochuc Lagoon. The original Greg Norman signature 18-hole course features ecologically friendly championship golf with carefully crafted water holes, jungles, bunkers and greens, utilizing a rearrangement of the site's native plants, trees and other indigenous foliage. Several of the holes offer spectacular views of the Caribbean Sea and additional facility amenities include a fully stocked golf shop, well appointed clubhouse, restaurant, practice facilities and lounge area.

More Optional Activities
For an additional charge you may enjoy a deep see fishing excursion, private yacht excursions and scuba diving with instruction.

Spa

  • Spa/Wellness Center
  • 4 Hot Tub(s) / Whirlpool(s)
  • 14 Treatment Rooms
  • Sauna
  • Steam Room
  • Massage
Providing a sublime atmosphere of pure indulgence, the Miilé Spa at Excellence Riviera Maya provides a true sanctuary for the senses. Hailed as the Riviera Maya's newest spa, this unusual jewel is situated in a lush outdoor tropical garden setting and epitomizes the experience of romance, indulgence and rejuvenation. Open daily from 9 am to 8 pm.

Whirlpools allow guests to lie in warm, shallow mineral water while water jets penetrate the skin. The unique design of the Miilé Spa complex includes the only spa in the Mayan Riviera with a swim-in entrance and is surrounded by a swimming pool which enters into the Spa Water Wellness area. The Spa is also unique in that it offers ocean view treatment rooms with terraces and a marine water pool.

Miilé Spa Details
The Miile Spa Complex encompasses over 18,000 square feet and includes:

* Fourteen finely appointed luxury cabins
* 6,500 square foot hydrotherapy area, including marine water pool, sauna, ice room and hamman (the original steam baths)
* Fourteen indoor treatment rooms - 6 with ocean views including 4 couples treatment rooms
* Two Facial rooms and 2 Vichy showers - both with ocean views
* Two Master rooms with treatment showers, Hydrotherapy tubs and massage area for Ayurveda treatments
* Oceanfront palapa outdoor treatment room with breathtaking views
* Outdoor relaxation patio with aromatic garden and waterfall
* Beauty center with 3 master pedicure stations with individual foot-whirlpools; 3 manicure stations; 2 haircut and 2 hair wash stations

Main Hydrotherapy Area
Marine water treatment pool with:

* Two swans and 2 waterfall high-pressure water hoses
* Three person bubble massage bench
* Two exercise lanes for swimming against the current
* One water-boiler massage area
* One temperature contrast stone walk
* Sweet water treatment pool with swim-in access
* Four double massage beds
* Cold-plunge pool
* Two Swedish saunas in separate facilities
* A Temazcal, with ceramic tiles and cool water fountain
* Ice treatment room
* Sensations shower, Scottish shower, Cuban shower and Tropical rain showers
* Elegant locker area with separate facilities for men and women
* Vanities, showers and rest rooms with separate facilities for men and women
* Bathrobe, towel and sandal service


Relaxation Lounge
For guests awaiting treatments, there is a beautiful ocean view indoor/outdoor relaxation lounge with fresh fruit, water, fresh juices and tea.

Spa Boutique
Offering prestigous skin care lines such as Germaine de Capuccini, Pevonia, OPI and Davines. Also offering Spa Lines for body scrubs, creams and contour products and aromatherapy oils, candles and chimes.

Treatments
Please contact the hotel upon arrival for a full Spa menu including available treatments, packages and pricing.

The Gym
Recently upgraded and expanded, the 1900 sq. ft. facility offers state-of-the-art equipment plus a Fitness Trail with a scenic route for guests who wish to jog or walk.

Wedding

  • Wedding Packages Available
WEDDING PACKAGES

Vow Renewal Package or Elopement Package
  • On site assistance of a wedding coordinator
  • Unforgettable wedding location
  • Commemorative certificate (non-legal)
  • Symbolic Ceremony by a non-denominational minister
  • Wedding cake for two
  • Sparkling wine toast after the ceremony
  • Special dining arrangements for two during the evening of the ceremony at a restaurant or a 15% discount for a private beach front dinner
  • Small sound system and microphone during the ceremony
  • Anniversary package
  • 15% discount on all spa treatments
  • This package is complimentary when you book an Excellence Club Junior Suite Ocean Front or higher for a minimum of 7 nights.

Honeymoon or Anniversary Package
  • Welcome letter
  • Basket of fresh fruits in room upon arrival
  • A bottle of sparkling wine
  • One special romantic restaurant dinner
  • Rose petals in the room upon arrival
  • Special turn down service
  • One champagne breakfast in bed per stay
  • 15% discount on your photo package (non-applicable for wedding packages)
  • 15% discount on all spa treatments
Terms and Conditions apply. The Honeymoon or Anniversary Package is complimentary with your stay at Excellence Resorts. Guest must request it at time of booking and will be required to present a copy of the wedding certificate at time of check in. Anniversary package is only valid for seven days before or seven days after your anniversary date. Honeymoon package is only valid for three months after your wedding date.


Excellence Honeymoon Package or Excellence Anniversary Package
  • Champagne upon arrival
  • Fruit basket and exotic fresh flowers in room upon arrival
  • Champagne breakfast in bed (one per stay)
  • Look Inside ritual at the spa (40 minutes)
  • Private, beachfront dinner for one evening and upon return, a rose petal bath ready with essential oils and candles
  • Petit fours each evening at turn down service
  • One complimentary Lovers Live CD by Sade
  • 15% discount on your photo package and five complimentary digital pictures of your photo package (non applicable for wedding packages)
Terms and Conditions apply. Taxes and gratuities included. The Excellence Honeymoon or Anniversary package is complimentary for stays of a minimum five nights or more in the Excellence Club Junior Suite Ocean View category or higher. Subject to availability. Double occupancy only. This package cannot be combined with the free Excellence Wedding package.


Excellence Wedding Package
  • Minister or judge services
  • On-site assistance from a wedding coordinator
  • Wedding gazebo overlooking the Caribbean or beach location
  • Standard ceremony decoration (white Avant Garde chairs and high table with white fabric)
  • Bridal bouquet and groom's boutonnière.
  • Wedding cake
  • Sparkling wine toast after the ceremony
  • Complimentary suite for groom the night before the the wedding (subject to availability)
  • Special turn down service the night of the wedding
  • Preferential location of room accomodation in the category reserved
  • Late checkout for bride and groom (based on availability and upon request)
  • Five digital full color photos (during the ceremony)
  • 15% discount on all spa treatments (product purchases not included)
  • Honeymoon Package
  • This package is complimentary when booking an Excellence Club Junior Suite Ocean View or higher, for a minimum of seven nights or with a bridal party with a minimum of five rooms of any category for seven nights.
Terms and Conditions apply. This package cannot be combined with the Excellence Honeymoon complimentary package. Guest list should be provided at the time of redemption. Package suitable for up to 10 guests lodged at the hotel.


Excellence of Love Wedding Package
In addition to Excellence Wedding Package, you will receive:
  • Upgraded Floral Bridal Boutique and groom's boutonniere (Love Section)
  • Four boutonnieres or corsages for the wedding party (Love Section)
  • One hour cocktail with hors d'oeuvres
  • Love private reception (standard white set up)
  • Natural floral centerpiece for the head wedding table during the dinner
  • 20 digital full color photos (during the ceremony)
  • Bride's hairstyling for ceremony
  • Brides make-up application
Terms and Conditions apply. Package suitable for up to 20 guests lodged in the hotel. Upgrades to host larger parties available at additional cost. Package may be upgraded from the Excellence Wedding Package by covering the applicable difference in selling price.


Gold Excellence Wedding Package
In addition to Excellence of Love Wedding Package, you will receive:
  • Additional decoration for the ceremony
  • Upgraded Floral bridal bouquet and groom's boutonniere (Gold section)
  • Upgraded boutonnieres or corsages for the wedding party (Gold section)
  • Romantic or Caribbean music trio (for 45 minutes)
  • Gold private reception (standard white set up)
  • Video of the reception (15 minutes)
  • Duet balance massage (for 50 minutes)
Terms and Conditions apply. This package is suitable for up to 20 guests lodged at the hotel. Upgrades to host larger parties available at additional cost. This package may be upgraded from the Excellence Wedding Package by covering the applicable difference in selling price.

Information and prices are subject to change. All packages subject to confirmation of availability. These package inclusions have no cash value, there are no refunds for unused elements/events and items are not interchangeable for other inclusions or a-la-carte amenities. Bride and groom, along with 90% of the total wedding guests, must stay at the hotel where the wedding is taking place. Additional fees may apply for non-hotel guests on top of the private event.