Sandos Caracol Eco Resort - Cancun Mexico

  • 4.3 star
  • Mexico
  • Cancun
  • All Meals and Snacks
  • Unlimited Domestic Beverages
  • Stocked In-Room Mini-Bar
  • Non-Motorized Water Sports
  • Introductory Scuba Lesson
  • Gym/Fitness Center
  • Supervised Children's Program(s)
  • Tennis Court(s)
  • Daily Organized Activities
  • Nightly Entertainment
  • Hotel Taxes and Gratuities
  • Water Park

About Sandos Caracol Eco Resort

Sandos Caracol Eco Resort is an all-inclusive hotel in Playa del Carmen located on a beautiful, unspoiled white-sand beach. Designed for nature lovers and explorers, this hotel lies in the middle of a lush, green area at the edge of an exotic jungle surrounded by cenotes, mangroves and natural lagoons; an ecologically-rich environment for those who dream about a natural beach escape. Sandos Caracol is a family-friendly hotel, offering adventure options for children with a water park and a Kid's Club. In addition, this Riviera Maya hotel boasts gorgeous gardens, delicious à la carte restaurants, tennis courts, nightclub and wedding/meeting facilities. For guests who love nature and animals and wish to explore the turquoise waters of the Mexican Caribbean, Sandos Caracol offers the perfect vacation destination.

Water Park
Sandos Caracol Eco Resort is excited to announce a new addition to their water park! There are now 12 brand new slides for kids, teens and adults added on to the 17 that the water park already contains! And the best part? It's part of the resort's all-inclusive plan! The water park features 29 slides and is divided into three areas: the Aqua Park for young children with 17 mini slides, a children's area with 5 slides and an area for teenagers and adults with 7 slides.
Minimum height for the 5 new kid's slides: 1.10 meters / 3 feet 7 inches. Minimum height for the 7 teen/adult slides: 1.40 meters / 4 feet 7 inches.

Live the Xcalacoco Experience
Xcalacoco is the place where the Mayan sailors once arrived to share the news of their travels and the Goddess with the locals. The Mayans believe this is how a unity between humans and the planet was created. At this resort, guests can enjoy the Xcalacoco experience- a series of unique rituals and performances that allows foreign travelers to be in touch with the Mayan culture and the natural beauty that surrounds them.

Choose The Eco-Experience Perfect for You
Earth Tribute
Wind Tribute
The Arrival
Corn Tribute
Water Tribute
Ceremony by the Sacred Stone
Sun Tribute
Fire Tribute
Roots Tribute

See the FACILITIES tab for information on each of these spectacular experiences.

Location
Sandos Caracol is only 45 minutes from the Cancun International Airport and just 15 minutes from downtown Playa del Carmen.

Green Sustainable Hotel
A Green / Sustainable Property - Second Party Certified.
Sandos Caracol participates in Travellife Gold, a second-party certification program. Second-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy. An assessment of a company's sustainable tourism practices has been performed by an assessor or auditor that is not independent of the second-party certification program.

A Family Favorite
Built around a natural ecosystem, the resort's dedication to low impact on its environment means the monkeys and tropical birds are right outside the door. Kids love it! Children are a definite priority at Sandos Caracol, which offers a Kids Club for games and crafts, and a program for teens that includes Wii and Xbox games.

The Sandos Caracol complex also features a waterpark, specifically designed to give kids and families a thrilling aquatic experience! The Children’s Aqua Park comes complete with 17 slides, fun water features and a delicious snack bar, all surrounded by water spouts to make for a wet and wild adventure!

Wedding Packages Available
The resort offers a variety of wedding packages, all of which include:
- Wine, cake and dinner
- Services of the staff wedding coordinator
- Room upgrade based on availability
- T-shirt for the bride and groom with the legend, "Just Married"
- Mexican-style picture frame
- Commemorative wedding certificate

Rooms

Suite features one king size bed, one double sofabed, in-room hydro massage tub and private balcony or terrace with garden, pool or jungle view.
Maximum Occupancy: 3 Adults + 1 Child / 2 Adults + 2 Children

Deluxe Room All Inclusive

Max Guests:
3 Adults + 1 Child / 2 Adults + 2 Children

Suite features one king size bed, one double sofabed, in-room hydro massage tub and private balcony or terrace with garden, pool or jungle view.

  • 24 Hour Room Service
  • Bathrobes
  • Cable / Satellite TV
  • Coffee/Tea Maker
  • Concierge Service
  • Flat Screen LCD TV
  • Hairdryer
  • Individual Climate Control
  • Iron/Ironing Board
  • Lighted Vanity Mirror
  • One King or Two Double Beds
  • Private Balcony or Terrace
  • Safety Deposit Box
  • Stocked Mini-Bar
  • Wireless Internet Access

Select Club Adults Only Deluxe with Jacuzzi All Inclusive

Max Guests:
3 Adults

441 sq. ft. One king bed with luxury linens, 42" flat screen TV, spacious bathroom with double sinks and walk-in shower, in-room hydro massage tub, integrated sitting area with sofabed, fully stocked mini-bar with snacks, 24-hour room service and private balcony or terrace varying view.

  • 24 Hour Room Service
  • Bathrobes
  • Cable / Satellite TV
  • Coffee/Tea Maker
  • Concierge Service
  • Flat Screen LCD TV
  • Hairdryer
  • Individual Climate Control
  • Iron/Ironing Board
  • Lighted Vanity Mirror
  • One King or Two Double Beds
  • Private Balcony or Terrace
  • Safety Deposit Box
  • Stocked Mini-Bar
  • Wireless Internet Access

Eco Family Suite All Inclusive

Max Guests:
3 Adults + 2 Children | 2 Adults + 3 Children
Minimum Occupancy: 2 Adults + 2 Children

These suites are created for families seeking extra space. Each has a master bedroom with one King bed plus separate kids’ room with bunk bed for three. The bathroom includes two showers, two sinks and two WCs, and you’ll also enjoy upgraded services like WiFi, bathrobes, and room service. Plunge pool on the balcony.

  • 24 Hour Room Service
  • Bathrobes
  • Cable / Satellite TV
  • Coffee/Tea Maker
  • Concierge Service
  • Flat Screen LCD TV
  • Hairdryer
  • Individual Climate Control
  • Iron/Ironing Board
  • Lighted Vanity Mirror
  • One King or Two Double Beds
  • Private Balcony or Terrace
  • Safety Deposit Box
  • Stocked Mini-Bar
  • Wireless Internet Access

Eco Family Penthouse All Inclusive

Max Guests:
3 adults + 2 children / 2 adults + 3 children

The Eco Family Penthouse features a master bedroom with one king bed, a 50” LED TV and Bluetooth music network. This master bedroom has its own bathroom with double sinks, hairdryer and vanity mirror. A separate room offers a bunk bed for three, an L-shaped sofa and a 50” LED TV and its own bathroom.
Minimum Occupancy: 2 adults + 2 children

  • 24 Hour Room Service
  • Bathrobes
  • Cable / Satellite TV
  • Coffee/Tea Maker
  • Concierge Service
  • Flat Screen LCD TV
  • Hairdryer
  • Individual Climate Control
  • Iron/Ironing Board
  • Lighted Vanity Mirror
  • One King or Two Double Beds
  • Private Balcony or Terrace
  • Safety Deposit Box
  • Stocked Mini-Bar
  • Wireless Internet Access

Eco Superior Room All Inclusive

Max Guests:
3 Adults + 1 Child / 2 Adults + 2 Children

Stunning new design inspired by the natural jungle surroundings sets the stage in these newly renovated guestrooms. With a balcony or terrace, a bunk bed for 2 children, along with upgraded amenities like WiFi and cozy bathrobes and slippers.

  • 24 Hour Room Service
  • Bathrobes
  • Cable / Satellite TV
  • Coffee/Tea Maker
  • Concierge Service
  • Flat Screen LCD TV
  • Hairdryer
  • Individual Climate Control
  • Iron/Ironing Board
  • Lighted Vanity Mirror
  • One King or Two Double Beds
  • Private Balcony or Terrace
  • Safety Deposit Box
  • Stocked Mini-Bar
  • Wireless Internet Access

Standard Hotel Room All Inclusive

Max Guests:
3 Adults + 1 Child / 2 Adults + 2 Children

Suite features two queen beds or one king bed, stocked mini-bar and private balcony or terrace with garden, pool or jungle view.

  • 24 Hour Room Service
  • Bathrobes
  • Cable / Satellite TV
  • Coffee/Tea Maker
  • Concierge Service
  • Flat Screen LCD TV
  • Hairdryer
  • Individual Climate Control
  • Iron/Ironing Board
  • Lighted Vanity Mirror
  • One King or Two Double Beds
  • Private Balcony or Terrace
  • Safety Deposit Box
  • Stocked Mini-Bar
  • Wireless Internet Access

Select Club Adults Only Penthouse All Inclusive

Max Guests:
3 Adults

667 sq. ft. This elegant suite features a separate bedroom with one king bed and luxury linens, spacious bathroom with double sinks and walk-in shower, 42" flat screen TV, living room with double sofabed, fully stocked mini-bar with snacks, 24-hour room service and private balcony or terrace with hydro massage tub and varying view.

  • 24 Hour Room Service
  • Bathrobes
  • Cable / Satellite TV
  • Coffee/Tea Maker
  • Concierge Service
  • Flat Screen LCD TV
  • Hairdryer
  • Individual Climate Control
  • Iron/Ironing Board
  • Lighted Vanity Mirror
  • One King or Two Double Beds
  • Private Balcony or Terrace
  • Safety Deposit Box
  • Stocked Mini-Bar
  • Wireless Internet Access

Royal Elite One Bedroom Suite All Inclusive

Max Guests:
3 Adults / 2 Adults + 2 Children

Suite comes with one king bed, solar water heating system, VIP bracelet, luxury linens and pillows, living area with double sofa bed, LED lighting system and a private balcony or terrace.

  • 24 Hour Room Service
  • Bathrobes
  • Cable / Satellite TV
  • Coffee/Tea Maker
  • Concierge Service
  • Flat Screen LCD TV
  • Hairdryer
  • Individual Climate Control
  • Iron/Ironing Board
  • Lighted Vanity Mirror
  • One King or Two Double Beds
  • Private Balcony or Terrace
  • Safety Deposit Box
  • Stocked Mini-Bar
  • Wireless Internet Access

Royal Elite Superior All Inclusive

Max Guests:
3 Adults / 2 Adults + 2 Children

Suite comes with two double beds or one king bed, colar water heating system, VIP bracelet, luxury linens and pillows, internal water recycling system, LED lighting system and private balcony or terrace.

  • 24 Hour Room Service
  • Bathrobes
  • Cable / Satellite TV
  • Coffee/Tea Maker
  • Concierge Service
  • Flat Screen LCD TV
  • Hairdryer
  • Individual Climate Control
  • Iron/Ironing Board
  • Lighted Vanity Mirror
  • One King or Two Double Beds
  • Private Balcony or Terrace
  • Safety Deposit Box
  • Stocked Mini-Bar
  • Wireless Internet Access

Royal Elite Penthouse All Inclusive

Max Guests:
3 Adults / 2 Adults + 2 Children

Suite comes with one king bed, solar water heating system, VIP bracelet, in-room hydro massage tub, luxury linens and pillows, integrated living area with sofabed, LED lighting system, internal water recycling system and a private balcony.

  • 24 Hour Room Service
  • Bathrobes
  • Cable / Satellite TV
  • Coffee/Tea Maker
  • Concierge Service
  • Flat Screen LCD TV
  • Hairdryer
  • Individual Climate Control
  • Iron/Ironing Board
  • Lighted Vanity Mirror
  • One King or Two Double Beds
  • Private Balcony or Terrace
  • Safety Deposit Box
  • Stocked Mini-Bar
  • Wireless Internet Access

Select Club Adults Only Superior All Inclusive

Max Guests:
3 Adults

420 sq. ft. One king or two double beds with luxury linens, 42" flat screen TV, spacious bathroom with double sinks and walk-in shower, fully stocked mini-bar with snacks, 24-hour room service and private balcony or terrace with pool or garden view.

  • 24 Hour Room Service
  • Bathrobes
  • Cable / Satellite TV
  • Coffee/Tea Maker
  • Concierge Service
  • Flat Screen LCD TV
  • Hairdryer
  • Individual Climate Control
  • Iron/Ironing Board
  • Lighted Vanity Mirror
  • One King or Two Double Beds
  • Private Balcony or Terrace
  • Safety Deposit Box
  • Stocked Mini-Bar
  • Wireless Internet Access

Services

  • Pool(s)
  • Fitness Center/Gym
  • Beauty Salon
  • Spa
  • Tour Desk
  • Medical Services Available
  • Laundry/Dry Cleaning Service
  • Group/Meeting Facilities
  • Gift Shop(s)
  • Wedding Services
  • Water Park
Sandos Caracol Eco Resort offers family vacations, romantic weddings, a relaxing spa and ecologically-themed adventure tours. The Sandos All-Inclusive Plan offers the room of your choice, national beverages, specialty restaurants and an international buffet, nightly entertainment, a variety of water sports and a kid's club. Sandos Caracol Eco Resort is set within the Grand Coral Complex, 2 miles from Playa del Carmen and the shopping and dining of Fifth Avenue. The wildlife and Aqua Park make this a perfect choice for families. The resort is divided into 3 sections designed to satisfy the needs of all travelers:
- The Sanditos Family Section features guaranteed fun for the little ones with the water park, fountains, water games, kid-friendly snack bar and kids club
- The Select Club Adults Only Section for guests 18+ offering more privacy, peace and personalized attention.
- The Royal Elite Rooms Section - features luxurious eco-friendly beachfront suites and offers a private, tranquil atmosphere with fresh, minimalist design.

Exclusive Select Club Lounge/Club House
The Sandos Caracol Eco Resort Select Club House includes a private concierge, an exclusive gourmet menu for breakfast and lunch and a small business center. The Oceanfront Select Club House includes a butler service, premium liquor bar with gourmet canapés, living room with TVs and a reading area with a selection of books. There are also pool tables and showers with towels and lockers.

Exceptional Eco Accommodations
The all-inclusive Sandos Caracol Eco Resort Select Club offers luxury eco rooms with access to a private pool with hot tub and a private beach area with hammocks and a waiter service. All rooms at Sandos Caracol Eco Resort Select Club feature furniture made with wood from eco-certified forests. They also include low-energy air conditioning, LED lights and solar-heated water. All feature iPod docks, satellite TV, 24-hour room service and Wi-Fi.

Wake up to the sounds of wildlife under a jungle canopy at the all-inclusive Sandos Caracol Eco Resort. The property inhabits the edge of a natural jungle; guestrooms are spread throughout 78 three-story buildings set into the forest. The resort features seven restaurants; three buffet-style and four à la carte. An outdoor pool includes a swim-up bar; another pool is designed especially for children. The kids' club offers supervised activities for the younger guests. A theater features shows every night. The full-service Spa Sandos offers a range of services including massages, facials and body treatments. An ATM, concierge services, tour assistance and laundry/dry cleaning services are also available.

A business center is on-site offering state-of-the-art facilities and audiovisual equipment.

Internet Access
Available in all rooms: Wi-Fi (surcharge)
Available in some public areas: Wi-Fi (surcharge)
Computer rental is also available.

New Water Park!
Sandos Caracol Eco Resort is excited to announce a new addition to their water park! There are now 12 brand new slides for kids, teens and adults added on to the 17 that the water park already contains! And the best part? It's part of the resort's all-inclusive plan! The water park features 29 slides and is divided into three areas: the Aqua Park for young children with 17 mini slides, a children's area with 5 slides and an area for teenagers and adults with 7 slides.
Minimum height for the 5 new kid's slides: 1.10 meters / 3 feet 7 inches. Minimum height for the 7 teen/adult slides: 1.40 meters / 4 feet 7 inches.

Sandos Loves Kids
The resort features a Kids Club, open from 10 am-8 pm, with a fully-supervised activities program, which includes games, crafts and a mini disco. As a daily activity, all children that are enrolled in the complimentary Kids Club will enjoy a trip to the Aqua Park under the supervision of the Sandos Animation staff. An activities program is also available for adolescents, with assistance of the entertainment and sports team, offering music, billiards, table tennis, foosball, beach soccer, Wii, Xbox, Kinect and more.

In-room babysitting is also available for an extra charge.

Bars & Restaurants

  • 8 Restaurants
  • 10 Bars/Lounges
  • Disco
  • Nightclub
  • Nightly Entertainment
  • Theater
Sandos Caracol Eco Resort Restaurants:

La Laguna
Main restaurant, serving an international buffet.
Hours: Breakfast - daily, 7 am - 11 am; Lunch - daily, 12:30 pm - 4 pm; Dinner - daily, 6 pm - 11 pm
Dress code: No wet bathing suits; cover-up required. Shoes/sandals and shirt are required to enter the restaurant.

Las Máscaras
Mexican buffet, open for dinner only. (Seasonal)
Hours: Daily, 6 pm - 11 pm
Dress code: Casual. Shoes/sandals and shirt are required.

La Toscana
Buffet restaurant featuring Italian specialties.
Hours: Breakfast - daily, 7 am - 11 am; Lunch - daily, 12:30 pm - 4 pm; Dinner à la carte - 5:30 pm - 11 pm
Dress code: Casual. Shoes/sandals and shirt are required.


La Riviera
À la carte Mediterranean specialties, with salad and dessert bar.
Hours: 5:30 pm - 11 pm
Dress code: Casual elegance. Dress shorts are allowed.

Los Lirios
Steakhouse and fishclub featuring à la carte dinner service, with a salad and dessert bar.
Hours: 5:30 pm - 11 pm
Dress code: Casual elegance. Dress shorts are allowed.

El Templo
Japanese Teppanyaki restaurant, with à la carte dinner service.
Hours: 5:30 pm - 11 pm
Dress code: Casual elegance. Dress shorts are allowed.
Reservations Required.

Fogo do Brazil
Brazilian à la carte dinner restaurant. Show dining options.
Hours: 5:30 pm - 11 pm
Dress code: Casual elegance. Dress shorts are allowed.
Reservations Required.

Salvia
Vegan Gourmet. Dinner Only.
Hours: Daily, 5:30 pm - 11 pm
Dress code: Casual elegance. Dress shorts are allowed.

All hours are subject to change.

Things to Do

  • Tennis Court(s)
  • Mini-Golf
  • Multi-Sport Court
  • Bocce
  • Basketball Court
  • Pool/Billiards
  • Beach Volleyball
  • Bike Rental
  • Cooking Classes
  • Dance Classes
  • Spanish Classes
  • Meditation/Relaxation/Yoga Classes
  • Scuba (Beginners Lesson)
  • Dive Center Onsite
  • Snorkeling
  • Kayaking
  • Windsurfing
  • Sailing
  • Canoeing
  • Surfboarding
  • Deep Sea Fishing
  • Water Aerobics
  • Jet Skiing
  • Parasailing
  • Golf Nearby
  • Archery
  • Water Park
Sandos Caracol Eco Resort is located on a beautiful white sandy beach on the exclusive Riviera Maya. Lounge chairs and palapas are provided on the beach, and there are two beach bars, one for all guests and one in the exclusive Select Club area of the beach. The resort includes two large swimming pools for all guests; the main one with a protected area for children. There is also a pool in the exclusive Select Club area. While the kids have fun at the kids club complete with their own pool, adults can have theirs at Scuba Libre, the hotspot for water sports. Guests enjoy live music-and-dance extravaganzas at the theatre or you can dance the night away at La Mision.

Unique Activities
Guests can be a part of the adventure and enjoy spectacular Mayan ceremonies, eco trails, local animals, a suspension bridge, sacred trees and crystal clear cenotes surrounded by a unique natural setting. Learn about the environment at the Eco Club, a fun educational way to witness environment, local fauna and flora.

The Sandos Caracol complex also features a water park, specifically designed to give kids and adults a thrilling aquatic experience! The water park features 29 slides and is divided into three areas: the Aqua Park for young children with 17 mini slides, a children's area with 5 slides and an area for teenagers and adults with 7 slides. There are fun water features and a delicious snack bar, all surrounded by water spouts to make for a wet and wild adventure!

Water Sports
Kayaking
Sailing/Hobie Cats
Snorkeling
Surfing/boogie boarding
Introductory diving lessons

For an additional charge:
Scuba diving
Snorkeling tours
Fishing trips
Jet skiing
Parasailing
Canoe rides
Boating

Land Activities
Bocce
Fitness facilities
Tennis
Volleyball
Lessons/classes/games
Aerobics
Yoga classes/instruction
Water aerobics
on-site Ecotours
Supervised activities for children between 2 and 12 years old
Arts and crafts

Additional Activites Nearby ($)
Rafting
Hiking/biking trails
Helicopter/airplane tours
Skydiving
Bicycle rentals
Rowing or canoeing

Optional Activities (Extra charges apply)
Arts & Crafts
Baby Sitting Service
Spa: Massages, body treatments, beauty salon, Temazcal (18+ yrs)
Golf : 18 hole course designed by Nick Price inside the residential complex of Grand Coral (right next to the hotel)
Scuba diving & reef snorkeling trips
Sight Seeing Tours (Coba, Chichen-Itza, Tulum, Xcaret, Xel-Ha etc)
Car Rental
Romantic Dinners on the Beach
À la carte wines
ATM machine & money exchange
Photo Shop
Medical Service
Laundry Service
Wedding services

Amazing Eco-Adventure Experiences for All

The Xcalacoco (ishka´la´ko´ko) Experience, a unique program that allows guests to discover the Mayan culture in distinctive natural surroundings. At Sandos Caracol Eco Resort, Xcalacoco is a way of being, living and thinking. Activities include an eco tour and nature trails that allow guests explore Mayan ruins, witness Mayan ceremonies, visit a Mayan herbalist, plant indigenous species significant to the Mayan culture, and participate in natural treatments and ancient rituals at the Spa. Through adventures in nature and environmental activities, we encourage all of our guests to reconnect with nature, respect the planet and engage in ecologically sustainable practices in their daily lives.
Events:
- The Arrival on the Beach
- Offering in the Cenote
- The Fire of Life
- Kukulcan

  • Adventure Activities:
    Bike Path: Become familiar with the hotel's many natural attractions while you enjoy this route. You can choose the path that is best suited to your physical capacity. This circuit consists of three sections that will take you through the jungle to discover an authentic archeological site of the Mayan culture.

    The Underground Springs Route: This path winds through the jungle among a series of natural underground springs that are located within the property. You’ll enjoy learning how these bodies of underground water originated, which are characteristic of and unique to the region.

    Mangrove Path: Explore, discover and enjoy one of the least-known habitats that is of the greatest importance to the coastal zones. The mangroves will captivate you and allow you to discover the most important cradle and fountain of life on the Mexican Caribbean coast.

    Romantic Boat Ride: Experience a relaxed boat ride through a winding natural river that allows you to come in contact with a diverse array of native plants and animals (reservation required, couples only).

  • Flora and Fauna:
    EcoClub Nursery: Visit the hotel's nursery and get to know all the native plants of the region. If you wish to participate in the program of plant propagation, you can help plant much more than just a tree.

    Mangroves: All throughout the complex you’ll have the opportunity to encounter and admire this surprising natural habitat that serves as a refuge for a large number of wildlife species.

    Organic Garden: In this space you can learn vegetable growing techniques to try out at your own home. Promote sustainability by sharing your knowledge — and your organic produce — with your neighbors.

  • Nature Activities:
    Deer Encounter: Quietly arrive at the grounds and admire these white-tailed deer. Observe them interacting with other species and take unique pictures.

    Discover the Mayan Jungle: Whether morning, afternoon or night, stay alert and we’re certain that you’ll observe some of the wildlife present at the hotel. There are more than 60 species of mammals, birds, reptiles, amphibians and crustaceans.

    Turtle Lagoon: Enjoy observing several species of freshwater turtles in this natural body of water. Don’t miss the chance to take some photos when they come to the surface to sunbathe on the rocks and logs within the lagoon.

    Iguanas: You can admire an infinite number of iguanas from the region throughout the Sandos Caracol complex. You’ll have the chance to view these prehistoric examples of jungle wildlife at close range and take pictures to remember your experience.

    Mangrove Crabs: These peculiar inhabitants of the mangroves will surprise you with their bright colors, strange walk and unique characteristics. Due to their reproductive cycles, you are most likely to see them between May and September.

    Plant a Tree: Sandsos supports the protection and conservation of Mexican forest in the state of Quintana Roo. Be part of this important program.

  • Eco Education:
    Eco-Tour: Take a remarkable walk around the natural areas. The guides will help you observe the extraordinary details that only the Maya jungle offers, like the underground springs, wildlife and beautiful flowers characteristic of this region.

    Eco-Tour Kids: The Kids Club staff has a surprise for your children. In this area specially prepared for little ones, they'll learn to respectfully interact with the environment.

    Eco-Tips: Throughout the resort you will find ecological suggestions that will help you lead a more sustainable lifestyle and that will allow you to save money while caring for the environment.

    Carbon Footprint: During eco-talks and through clear examples in the hotel you’ll learn how Sandos Caracol is supporting the environment by saving energy and generating less carbon dioxide emissions (CO2). For example, you can enjoy the hot water in the ecological rooms with a clear conscience, because all of the water is heated without contaminating the environment. With diverse, innovative projects Sandos has succeeded in reducing their CO2 emissions by up to 70 percent.

Golf Nearby
Guests have the option of selecting Hotel Room with golf included. Guests receive 3 rounds of golf per week at nearby 18-hole, par 72 Iberostar Playa Paraiso Golf Club including shared cart, range balls and unlimited drinks and snacks (transportation to the course is not included).

Golf is also available at the nearby Grand Coral Golf Club (fees apply), Nick Price's most golfer-friendly creation, featuring 18 holes, a par 71 and 7,043 yds. It offers a modern Club House and exclusive Beach Club. Grand Coral's cutting-edge Playa del Carmen golf course preserves the environment of the area.

Entertainment
Nightly shows at the theater begin at 8:30 pm and include:
  • Monday: Heroes Show
  • Tuesday: Mayan Representation “The Arrival”
  • Wednesday: Fantasy Show
  • Thursday: Mayan Ceremony “The Cenote”
  • Friday: Freddy Jackson Show
  • Saturday: Mayan Ceremony “The fire of life”
  • Sunday: Mexican Show

An entertainment staff hosts a variety of daily beach and pool activities as well.

Spa

  • Spa/Wellness Center
  • Hot Tub(s) / Whirlpool(s)
  • 22 Treatment Rooms
  • Hydrotherapy Area
  • Sauna
  • Steam Room
  • Massage
  • Facial Treatments
  • Signature Body Treatments
  • Fitness Center/Gym
  • Beauty Salon Services
The Sandos Spa (+18 years old) is a unique concept featuring relaxing health and beauty treatments to satisfy the most discerning guest and to provide your senses with the maximum luxury treatments. Sandos Spa therapies are formulated with sea, mineral, and natural herbal ingredients and exquisite components such as spices and silk, gold and pearls. Sandos Spa uses only the finest products on the market for a truly lavish spa experience. The spacious facilities offer clients the perfect place for relaxation, leisure and pampering. The facility includes luxury treatment rooms with indulgent facial and body technology equipment, hydrotherapy tubs and showers. In the hydrotherapy areas, you will find multi-temperatures, water circuits, Jacuzzis, jet streams, foot baths, showers, saunas and steam baths.

Sandos Spa offers a beauty salon with hand, feet, nails and capillary treatments in addition to all basic services with our special Sandos touch.

In the Sandos Spa boutique, you will find all you need to take the Spa home with you to increase and prolong the results of your treatments.

Spa & Wellness Facilities
22 Treatment Rooms:
10 Singles
3 Doubles
2 Facials
1 Zen
1 Vichy shower
1 Disabled
2 Treatment tubs
1 Nausicaa
1 Couples with tub

PLUS:
Hot Jacuzzi
Water circuits with different jetstream areas
Foot bath
Saunas
Steam bath
Solarium
Relaxation and waiting areas
2 Ladies’ dressing rooms
2 Men’s dressing rooms
Showers

Personal Amenities:
Towels
Robes
Slippers
Tea and chlorophyll water
Fresh water
Personal hygiene articles
Shampoo and conditioner
Hair dryers

Fitness Center
Guests 18 and over enjoy access to a fully equipped gym including a spinning room. The large variety of cardio and strength equipment will allow you to stay in shape during your vacation. Trained instructors will be pleased to help you with a personalized workout.


Service Hours
Gymnasium and Hydrotherapy area : 7 am to 9 pm
Spa and Beauty Salon : 8 am to 8 pm

Wedding

  • Wedding Coordinator(s)
  • Wedding Facilities
  • Wedding Packages Available
  • Beach Weddings Available
  • Wedding Gazebo
Caribbean Fantasy
  • Ceremony on gazebo on the beach
  • Sparkling wine for toast
  • Assistance from wedding coordinator
  • Music for ceremony (iPod or CD)
  • Arch with flowers
  • Commemorative certificate in the form of the “Sandos Wedding Tree”
  • Bouquet and boutonnière
  • 3 Tier custom made wedding cake
  • Private dinner on the beach (3 hours)
  • Cocktail with canapés
  • Menu tasting for 2 people
  • Couple’s massage at the Sandos Spa (50 minutes)
  • Rose petals for the aisle during the ceremony
  • DJ, light and sound during dinner (3 hours)
  • Upgrade to the next available room category for the couple (subject to availability)
  • 1 Makeup and 1 hairstyle (excludes trial) at the Sandos Spa
  • Steaming service for the wedding outfit
  • Symbolic minister
  • Complimentary honeymoon package for the couple
Package includes 30 people. Additional charge for extra guest. Combinable with legal ceremony.

Emerald Breeze
  • Ceremony on the ocean front Royal Elite rooftop terrace
  • Sparkling wine for wedding toast
  • Assistance from wedding coordinator
  • Commemorative certificate in the form of the “Sandos Weddings Tree”
  • Bouquet and boutonnière
  • Music for the ceremony (iPod or CD)
  • DJ, light and sound during dinner (1 hour)
  • 2 Tier wedding cake
  • Private dinner on the Royal Elite rooftop terrace (3 hours)
  • Cocktail with open bar (1 hour)
  • Couple’s massage at the Sandos Spa (25 minutes)
  • Steaming service for the wedding outfit
  • Upgrade to the next available room category for the couple (subject to availability)
  • 1 Makeup and 1 hairstyle (excludes trial) at the Sandos Spa
  • 4 Floral centerpieces for the dinner
  • Symbolic minister
  • Complimentary honeymoon package for the couple
Package includes 30 people. Additional charge for extra guest. Combinable with legal ceremony.

Green Wedding
  • Natural setup on the deck of the “Cenote Cristalino”
  • Wedding toast with sparkling wine
  • Assistance from wedding coordinator
  • Bouquet and boutonnière
  • Commemorative certificate in the form of the “Sandos Weddings Tree”
  • 1 Tier wedding cake
  • Live Mayan drum music during the ceremony
  • Dinner reservations in a restaurant
  • Breakfast in bed the day after the wedding for the couple (with prior reservation)
  • Symbolic minister
  • Complimentary honeymoon package for the couple
  • Flower arrangement for the minister’s table
  • Romantic boat ride with sparkling wine and chocolate covered strawberries (with prior reservation)
  • Organization of the donations to the less fortunate
  • Organization of donations to the less fortunate
  • Organization to the plant a tree to honor your special day
  • Temazcal ritual for the couple in the Sandos Spa
*Optional: Maya ceremony (extra charges apply)
Package includes 30 people. Additional charge for extra guest. Combinable with legal ceremony.