Grand Palladium White Sand Resort & Spa - Cancun Mexico

  • 4.6 star
  • Mexico
  • Cancun
  • All Meals and Snacks
  • Unlimited Domestic Beverages
  • Stocked In-Room Mini-Bar
  • Non-Motorized Water Sports
  • Mini-Golf Course
  • Gym/Fitness Center
  • Supervised Children's Program(s)
  • Tennis Court(s)
  • Daily Organized Activities
  • Nightly Entertainment
  • Hotel Taxes and Gratuities
  • Free Wi-Fi

About Grand Palladium White Sand Resort & Spa

The all-inclusive Grand Palladium White Sand Resort & Spa is part of an ecologically friendly beachfront resort complex with beautifully manicured gardens and naturally preserved tropical vegetation. Guests have full use of restaurants, pools, spa, fitness and recreational facilities throughout the complex. Located only 20 minutes from Playa del Carmen and 7 minutes from the village of Akumal, the Grand Palladium White Sand features garden and sea view suites in close proximity to the beach, a multitude of dining options including 24-hour food and beverage service and a variety of activities and recreational options sure to please guests of all ages.

Stay at One, Play at Three!
All guests enjoy full access to all the facilities of the Grand Palladium Colonial Resort & Spa and the Grand Palladium Kantenah Resort & Spa. (Note: TRS Yucatan Hotel facilities are reserved exclusively for TRS Yucatan guests.)

Adults-Only Royal Suites Available
Separate hotel section of the resort reserved for adults 18 and over who want to enjoy privacy and tranquility with luxury services. Guests of TRS Yucatan Hotel enjoy exclusive facilities and services. To Book: The Royal Suites can be found under the TRS Hotels listing.

Rooms

All Suites have a king sized bed and a lounge with sofa bed for more comfort. The lounge and the bedroom are separate, which facilitates comfort during your stay.

Maximum Occupancy: 4 (2 children max)

Suite All Inclusive

Max Guests:
4 (2 children max)

All Suites have a king sized bed and a lounge with sofa bed for more comfort. The lounge and the bedroom are separate, which facilitates comfort during your stay.

  • Alarm Clock/Radio
  • Bath Slippers
  • Bathrobes
  • Ceiling Fan
  • Coffee/Tea Maker
  • Complimentary Toiletries
  • Direct Dial Telephone
  • Electronic Safe
  • Flat Screen TV
  • Hairdryer
  • Individual Climate Control
  • Iron/Ironing Board
  • Jetted Tub
  • One King Bed
  • Private Balcony or Terrace
  • Sofabed
  • Stocked Mini-Bar

Junior Suite All Inclusive

Max Guests:
3 Adults + 1 child

These spacious, centrally located rooms all come with one king or two double beds as well as a sofa bed. The Junior Suites are divied into two types, with an open bath with Jacuzzi in the middle of the bedroom (ideal for couples or newly-weds), and rooms with an enclosed bath (recommended for families).

  • Alarm Clock/Radio
  • Bath Slippers
  • Bathrobes
  • Ceiling Fan
  • Coffee/Tea Maker
  • Complimentary Toiletries
  • Direct Dial Telephone
  • Electronic Safe
  • Flat Screen TV
  • Hairdryer
  • Individual Climate Control
  • Iron/Ironing Board
  • Jetted Tub
  • One King Bed
  • Private Balcony or Terrace
  • Sofabed
  • Stocked Mini-Bar

Mayan Suite All Inclusive

Max Guests:
2 Adults

These Mayan Suites are specifically designed for couples and are for adults only. They feature a king sized bed, a wooden terrace with kayak landing over the lake and wooden hammocks, a full bath with Jacuzzi and exterior Mayan shower, and a private entrance from the exterior.

  • Alarm Clock/Radio
  • Bath Slippers
  • Bathrobes
  • Ceiling Fan
  • Coffee/Tea Maker
  • Complimentary Toiletries
  • Direct Dial Telephone
  • Electronic Safe
  • Flat Screen TV
  • Hairdryer
  • Individual Climate Control
  • Iron/Ironing Board
  • Jetted Tub
  • One King Bed
  • Private Balcony or Terrace
  • Sofabed
  • Stocked Mini-Bar

Services

  • 6 Outdoor Jacuzzis
  • Beauty Salon
  • Tour Desk
  • ATM Machine
  • Money Exchange
  • Group/Meeting Facilities
  • Wedding Services
  • 7 Pools
  • 2 Swim-Up Bars
  • Fitness Center
  • Gift Shops
  • Doctor
The Grand Palladium White Sand Resort is a full-service all-inclusive resort located within an expansive 4-resort complex on a spectacular stretch of beach. Guests have access to a number of pools including an adults only pool located at the White Sand and children's pool areas. A large spa with a well-equipped gym is available to guests over 18. Resort guests enjoy 24-hour all-inclusive food and beverage service as well as access to all resort dining and bar outlets located within the complex (except those reserved exclusively for the adults only Royal Suites).

Multiple Pool Areas
Guests have access to six fresh water swimming pools including an adults only pool and children's sections, plus one salt water swimming pool located near the sea:
Main pool areas include:
* A large lake-style pool with 4 integrated Jacuzzis, a swim-up bar and children's pool area.
Open: 8:00am - 8:00pm
* The Island Pool reserved for adults with a Jacuzzi. Located at the Grand Palladium White Sand.
Open: 10:00am - 6:00pm
* Las Rocas Pool - salt water pool with pool area for the kids and a Jacuzzi.
Open: 10:00am - 6:00pm

Palladium Shopping Center
For your convenience, guests have access to a well-stocked commercial center including a photo shop, boutique and souvenir shops, logo shop, handicrafts market, an internet cafe, supermarket, bookstore, jewelry store, tobacco shop and pharmacy.

Meeting Facilities
The Grand Palladium Complex offers eleven spacious meeting/conference/banquet rooms accommodating with varying capacities from 20 to 500 persons each. All are fully equipped with all the necessary technology and services for any type of function or celebratory occasion.

Bars & Restaurants

  • 14 Restaurants
  • 25 Bars/Lounges
  • Disco
  • Nightly Entertainment
  • Theater
Grand Palladium White Sand Resort guests have access to an abundant number of dining venues and bars located throughout the resort complex, including 25 bars and 14 restaurants (5 buffet and show-cooking venues and 8 à la carte restaurants serving a wide variety of local and international fare). In addition, guests enjoy 24 hour snacks and beverages (beer and soft drinks only) at the Punta Emilia Bar located near the beach. Everyone will enjoy the nightly shows in the resort's covered theatre.

Late Night Fun
Adults 18 and over can dance the night away at the Sunset Boulevard Disco & Bar open from 11:00pm - 2:00am with lively fun and included drink service.

Buffet Restaurants
  • La Laguna
    Located under the palapa with views of the main pool and lake
    Enjoy the outdoors while sampling your favorite delicacies.
    Serves: Breakfast and Lunch
  • La Hacienda
    Located in the Grand Palladium Colonial
    Serves: Breakfast, Lunch & Dinner
    The freshness, great variety and high quality of this buffet always makes it a great choice.
  • Tikal
    Located in Grand Palladium Kantenah
    Serves: Breakfast, Dinner
    With a wide variety of dishes, guests will find a culinary option to their liking.
  • El Gran Azul
    Located at the main pool
    Serves: Breakfast and Lunch
    This restaurant offers food service with the primary attraction of outdoor dining.


À La Carte Restaurants
Reservations are not required for dinner service in the à la carte restaurants.

  • Portofino
    Located in the Grand Palladium White Sand
    Italian style cuisine
  • Ribs & More
    Located in the Grand Palladium White Sand
    Steak house and barbecue style dinner
  • Opavao
    Located in the Grand Palladium White Sand
    Brazilian cuisine
  • Chang Thai
    Located in the Grand Palladium Kantenah
    Thai cuisine
  • La Lola
    Located in the Grand Palladium White Sand
    Spanish cuisine
  • Sumptuori
    Located in the Grand Palladium Kantenah
    Japanese style cuisine
  • La Adelita
    Located in the Grand Palladium Colonial
    Mexican cuisine
  • El Dorado
    Located in the Grand Palladium Colonial
    Barbeque style cuisine


À La Carte Dining
For groups of over 10 guests that want to have dinner together, it will be necessary a previous reservation and selections must be made from a set menu. The reservations can be handled at the resort's Guest Service Desk. For the beach BBQ it will still be necessary a previous reservation.

Bars
There are 25 bars located throughout the complex.
  • White Sand Lobby Bar (White Sand) -10am - 12am
  • Kantenah Lobby Bar (Kantenah) - , 10am - 12am
  • Colonial Lobby Bar (Colonial) - 10am - 1am
  • Churchill Bar (Kantenah) - 6pm - 12am
  • Hemingway Bar (Kantenah) - 6pm-12am, non-smoking, premium international beverages, reading and games room, table games, air conditioned
  • La Plaza Bar (Colonial) - 7:00pm-12am, located next to the theater
  • Sports Bar - 10am-12am, sports games on TV, drinks and snack service
  • Sunset Boulevard Disco Bar - 11pm-2am
  • El Gran Azul (Colonial) - 10am-12am, located in the main pool
  • El Rinconcito Bar (Kantenah) - 10am-6pm, located in the El Rinconcito pool
  • Secret Bar (Colonial) - 10am-12am, located at the adult pool
  • La Laguna Bar - 10am-12am, located next to La Laguna restaurant in the main pool
  • Swim Up Bar (White Sand) - 10am-8pm, located in the main pool
  • La Isla Bar - 10am-7pm, next to the adults only pool
  • Las Rocas Bar - 10am-6pm, next to the salt water pool
  • Beach Bar (Colonial) - 8pm-8am (alcoholic beverages), 24 hour snacks and drinks, beer and soft drinks
  • La Jarra Bar (Kantenah) - 10am-6pm
  • Punta Emilia Bar (White Sand) - 24 hour drink and snack service (beer and soft drinks only), next to the beach


Please Note:
Shirts with sleeves are required in all of the restaurants. It is requested that men wear long pants and do not wear sandals in the a la carte restaurants. All guests are able to use all the facilities of the Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa and the Grand Palladium Kantenah Resort & Spa.

Things to Do

  • Basketball Court
  • Pool/Billiards
  • Ping Pong
  • Beach Volleyball
  • Snorkeling
  • Kayaking
  • Windsurfing
  • Sailing
  • $ Deep Sea Fishing
  • Water Aerobics
  • Archery
  • Rifle Shooting
  • 6 Tennis Courts
  • Mini Golf
  • Paddle Boats
  • Petanque
  • Catamaran
  • Darts
  • Diving ($)
Resort guests will enjoy a complete, daily program of sports activities and entertainment on the beach and at the pool. In addition to the beautiful beach and seven spectacular swimming pool areas, guests of Grand Palladium White Sand are offered the following sports activities without charge: aerobics, aquatic gymnastics, ping pong, basketball, volleyball, football, tennis, Petanque, water polo, darts, archery, carbine practice, miniature golf, group games, paddle tennis and badminton. Complimentary water sports include catamaran sailing, kayaks, small sailboats, snorkeling, windsurfing and pedal boats. Deep sea fishing, snorkel and dive excursions are available at an extra charge along with a variety of motorized water sports. Plus shows and games are hosted every night at the theatre.

Additional Activities
Guests will enjoy two orchid gardens (one on the Colonial side and a different one at the Hotel Kantenah); a number of enticing spaces where you can find tropical plants, trees and exotic catalogued flowers; two flamingo ponds; a crocodile habitat (with regularly scheduled feeding exhibitions); and ecological walks through the expansive grounds among palm groves, jungle areas, swamps and spectacular gardens.

Spa

  • Spa/Wellness Center
  • Hot Tub(s) / Whirlpool(s)
  • Sauna
  • Steam Room
  • Massage
The Spa at the Grand Palladium Riviera Maya Resort complex, located in the Grand Palladium White Sand section and one of the three largest Spas in Latin America, offers a full array of spa treatments including massages, facial and body treatments, exfoliations and two Temazcal baths (Mayan-sauna) designed to relax and purify with essential oils and ancient techniques. In addition, guests have access to a hydrotherapy area complete with dry and humid saunas, a vapor bath, a Balinese shower, stimulating waterfalls, Jacuzzi and a spa pool (additional costs and previous reservation required).

Open daily offering exclusive and personalized attention.
Hours: 9:00am - 9:00pm
Spa and hydrotherapy areas for adults only (18+)
All Spa services require advance reservation.

Spa Services Available
  • Jacuzzi
  • Pool
  • Dry and humid sauna
  • Vapor bath
  • Hydro-massage
  • Waterfalls
  • Eco-meditative*
  • Two Temazcals (Mayan-sauna)*
  • Cold bath
  • Footbath*
  • Balinese shower
  • Relaxation area
  • Massages (swedish, sports, reflexology, Vichy, couple´s massages, etc)*
  • Unisex hair salon*
  • Facial and body treatments and exfoliations*
  • Waxing*
  • Manicures and pedicures*
* extra charge applies

Fitness Center: A fully-equipped air-conditioned gym is available to all guests with lockers and dressing rooms.

**Please Note: The hydrotherapy facilities located in the spa area are not included as part of the all-inclusive package. Should guests wish to use the hydrotherapy facilities, an additional fee of $35 USD per person per day will be applicable and payable locally.

Beauty Time Spa Package
A delightful classic manicure or pedicure treatment. Includes 1 manicure or 1 pedicure.
30 minutes

Soft Delight Spa Package
This body scrub treatment hydrates, regenerates and revitalizes your skin and body to improve mood and well-being.
30 minutes

Total Relaxation Spa Package
This signature treatment includes a variety of sensations designed specifically for your well-being. Drawing from Shiatsu, Swedish, Deep Tissue, Lomi-Lomi and Cranial massages, Zentropía Spa ensures the ultimate experience in relaxation.
50 minutes

Please Note: You must book your specific treatment time directly with the spa upon arrival at the hotel. All spa packages include 1 treatment per person per stay.

Wedding

  • Wedding Facilities
  • Wedding Coordinator
  • Beach Wedding
  • Wedding Packages
Celebrate your special day with friends and family at a beautiful wedding gazebo overlooking the beach or on a private terrace surrounded by tropical gardens especially decorated for the occasion. Couples can select from a number of options to make their special day perfect: a live music trio band, wedding cake, dinner for bride and groom and their guests, photographer/videographer services, flowers, salon services (make-up, hairstyling, etc.), spa services, wedding gown pressing and preparation, special honeymooners weekly dinner and special decorations in couple's room.
A dedicated Wedding Specialist is now available at each Palladium Hotels & Resorts location to answer any questions you may have regarding its wedding services. Contact Ariadna Orea at infoweddings.riviera@palladiumweddings.com or 800-246-3461.

* Garden Site: Private terrace surrounded b jungle and beautiful green gardens (Capacity 20-25 people)
* Beach Site: Gazebo located at the beach area and surrounded by tropical vegetation (Capacity 60-75 people)
* Indoor Site: Located beside a spectacular waterfall and a flamingo pond; also used as the back-up location in case of inclement weather (Capacity 60-80 people)
* Beach Site (withCanopy): Rustic canopy located in the beach area (non-limited capacity).

ROMANCE PACKAGES
The Wedding Package I
Inclusions:
* Registration fees / Civil Judge
* Marriage license (Legal documents are issued in Spanish)
* Wedding area decorations (Decorated tables with cloths and covered chairs during the ceremony)
* Bridal bouquet & Groom’s boutonniere
* Flower arrangement for the wedding table
* Wedding cake
* Red carpeted walkway
* Witnesses if required
* Sparkling wine for guests at the wedding location
* Translation of the ceremony into English
* Special décor in bridal couple's room
* Honeymooner’s special weekly dinner.
The ceremony will take place at either the private terrace area which is surrounded by tropical jungle or at the beach gazebo. In case of inclement weather the ceremony cannot be cancelled; it will be moved to an alternate indoor location. The area is decorated in a traditional white style. The price quoted includes service for a maximum of 8 persons. Every extra person has a charge of US$20 (incl. tax & service charge). Children under the age of 16 are free of charge.

The Wedding Package II
Inclusons:
* Registration fees / Civil Judge
* Marriage license (Legal documents are issued in Spanish)
* Wedding area decorations (Decorated tables with cloths and covered chairs during the ceremony)
* Bridal bouquet & Groom’s boutonniere
* Flower arrangement for the wedding table
* One-tiered wedding cake
* Red carpeted walkway
* Fruit basket and champagne for the wedding couple upon arrival
* Witnesses if required
* Sparkling wine for guests at the wedding location
* Translation of the ceremony speech into English
* Bride’s & Groom’s wedding clothes steam-pressed (with 2 days notice)
* Continental Breakfast in bed the morning after the wedding
* Special décor in room
* Honeymooner’s special weekly dinner
* Late check-out until 6:00pm for bride & groom (upon request and availability)
The price quoted includes service for a maximum of 8 persons. Extra person charge of US$45 (incl. tax & service charges). Children under the age of 16 are free of charge. The ceremony will take place at either the private terrace area which is surrounded by tropical jungle or at the beach gazebo. In the case of inclement weather the ceremony cannot be cancelled and will be moved to an alternate indoor location. The wedding location is decorated in a traditional white style. ** Special dinner can be pre-arranged in one of the a la carte restaurants. (Mexican, Mediterranean or Steak House)

Additional Information:
US$190 to be paid in cash directly to the on-property doctor for blood tests which must be taken in Mexico. THE BRIDE, GROOM AND THEIR 4 WITNESSES MUST BE IN MEXICO AT LEAST 3 WORKING DAYS BEFORE THE WEDDING DATE IN ORDER TO PREPARE ALL THE DOCUMENTATION AND THE BLOOD WORK.

Wedding packages are not available for pre-booking online and must be arranged directly with the hotel. Our Group Department will be happy to assist with travel arrangements for your entire wedding party when 10 or more adults are traveling together and with hotel contact information. Prices are subject to change.

HONEYMOON BONUS
Honeymooners receive complimentary gifts in room upon arrival; free room upgrade (subject to availability); late check-out when available. "Honeymooners" must be identified at time of booking. Proof of wedding date may be requested at check-in.

Note: All prices and inclusions are subject to change.
  • Children's Activity Program (Kids Club)
  • Kids Pool
  • Game Room/Arcade
  • Teen Club
  • Babysitting
  • Kids Play Area