Grand Palladium Kantenah Resort & Spa - Cancun Mexico

  • 4.6 star
  • Mexico
  • Cancun
  • All Meals and Snacks
  • Unlimited Domestic Beverages
  • Nightly Entertainment
  • Hotel Taxes and Gratuities
  • Free Wi-Fi

About Grand Palladium Kantenah Resort & Spa

This eco-hotel surrounded by an artificial lake is built on a seafront property with direct access to Kantenah Beach and its half mile of fine white sand. It features large landscaped gardens with lush tropical vegetation and an extensive network of nature trails that can be used by guests for a nice stroll around the hotels. The complex also houses an ultramodern Spa of approx. 64,000 square feet equipped with the most advanced facilities offering guests a wide variety of services.

The Grand Palladium Complex, decorated with a Mayan style, offers guests an ideal place to enjoy a well-deserved, relaxed vacation in the company of family or friends. Take a nice stroll around the environmentally friendly green paths that have been carefully paved out and enjoy the impeccably kept gardens. Relax in their modern and spacious rooms, pamper yourself at the state-of-the-art Resort Spa, practice snorkeling in crystal-clear waters, share a delicious dinner or enjoy a new cocktail at any of numerous bars located around the complex, like the Hemingway that includes international Premium Beverages. At the Grand Palladium Resorts in the Mayan Riviera, the options for entertainment or relaxation are endless, no matter how old you are…

The Grand Palladium Kantenah Resort & Spa is managed according to the quality control system of Palladium Hotels & Resorts which guarantees an excellent level of consistent quality to guests. Palladium Hotels & Resorts made the decision years ago to contribute as much as possible to the protection of the environment. Their five resorts in the Mayan Riviera were the first in their chain designed under these criteria. Their design reflects a perfect harmony between modern and luxurious accommodations and the area’s lush natural environment.

Sharing Privileges
Guests enjoy access to all services offered at the three Grand Palladium Resorts in the Mayan Riviera, except those located at TRS Yucatan Hotel.

The Grand Palladium Kantenah Resort & Spa has won a global certification of sustainable tourism by EarthCheck for adhering to the highest standards of environmental conservation and the Travelife Gold Award.

Rooms

All of the Junior Suites have two double beds or one king sized bed. As an added bonus, these rooms also include a double sofa bed. Located near the beach and pool areas, they offer added value in terms of convenience, particularly for families with children.

Max Occupancy: 4 people (max 3 adults)

Junior Suite All Inclusive

Max Guests:

All of the Junior Suites have two double beds or one king sized bed. As an added bonus, these rooms also include a double sofa bed. Located near the beach and pool areas, they offer added value in terms of convenience, particularly for families with children.

Max Occupancy: 4 people (max 3 adults)

  • Alarm Clock/Radio
  • Ceiling Fan
  • Coffee/Tea Maker
  • Complimentary Toiletries
  • Direct Dial Telephone
  • Hairdryer
  • Iron/Ironing Board
  • One King or Two Double Beds
  • Private Balcony or Terrace
  • Safety Deposit Box
  • Stocked Mini-Bar

Mayan Suite All Inclusive

Max Guests:

These romantic Mayan Suites are the ideal accommodation for a relaxing holiday a few meters from the sea or the main pool. They have a comfortable terrace with hammock and an outdoor Mayan shower. Undoubtedly the best accommodation for enjoying yourself Palladium style surrounded by nature.

Max Occupancy: 2 adults

  • Alarm Clock/Radio
  • Ceiling Fan
  • Coffee/Tea Maker
  • Complimentary Toiletries
  • Direct Dial Telephone
  • Hairdryer
  • Iron/Ironing Board
  • One King or Two Double Beds
  • Private Balcony or Terrace
  • Safety Deposit Box
  • Stocked Mini-Bar

Deluxe Room All Inclusive

Max Guests:

Surrounded by the exuberant vegetation of the Mayan forest, these Deluxe rooms have two double beds or one king bed. Their central location offers easy access to the central building and the restaurant area.

Max Occupancy: 4 Adults

  • Alarm Clock/Radio
  • Ceiling Fan
  • Coffee/Tea Maker
  • Complimentary Toiletries
  • Direct Dial Telephone
  • Hairdryer
  • Iron/Ironing Board
  • One King or Two Double Beds
  • Private Balcony or Terrace
  • Safety Deposit Box
  • Stocked Mini-Bar

Services

  • 7 Pool(s)
  • Swim-Up Bar(s)
  • Outdoor Jacuzzis
  • Fitness Center/Gym
  • Spa
  • Beach/Pool Services
  • Group/Meeting Facilities
The Grand Palladium Kantenah Resort & Spa consists of 5 buffet and 9 “à la carte” restaurants type, 25 bars, 7 swimming-pools and sports facilities located throughout the resort complex.

Other services and facilities in the complex: 4 spacious and elegant lobbies; Crafts Plaza (several times during the week, local artisans offer their products, featuring typical crafts and ornaments): 2 orchid greenhouses (next to the Colonial Resort and in Kantenah Resort); special spots featuring plants, trees and exotic flowers, flamingo lakes (next to the Colonial Resort and in Kantenah Resort); 2 crocodile habitats (feeding exhibit;and Kantenah Resort); Bridges and eco-tours around the facilities surrounded by palm trees, jungle areas, mangroves and spectacular gardens; two indoor theaters; Medical Service (available 24 hours, not included); Weddings Gazebos; "Guest Services" desks managed by our public relations staff; Conference Rooms and computers with Internet access available at the Sports Bar (extra charge).

Facilities Include:
  • Gymnasium
  • Aerobics
  • Aqua-gym
  • 7 Freshwater Pools
  • 1 Saltwater Pool (Las Rocas Pool)
  • Adults-only pool (El Secreto Pool)
  • Free umbrella, sunbeds, shower and towel service
  • Numerous Jacuzzis
  • Swim-up bar
  • Palapas for shade
  • Beach loungers/sunbeds and towel service
  • Lifeguards: 9am - 6pm (according to schedule of summer-winter)
  • Scenic pontoon boat with rides around resort complexes
  • Spa
  • 24-hour reception (check-in from 3pm, checkout by 12pm)
  • Fax & telephone service
  • Wake-up Service
  • Laundry Service
  • Luggage Room
  • Currency Exchange
  • Newspapers
  • Handicap Access
  • ATM Machine
  • Ice Machines
  • Games Room
  • Reading Lounge
  • 2 Theaters
  • Babysitting
  • Beauty Salon
  • Handcrafts Market
  • Doctor on call
  • Shopping Center
  • Supermarket
  • Photo Shop
  • Boutique
  • Souvenir Shop
  • Tobacco Shop
  • Bookstore
  • Jewelry Shop
  • Clothing Store
  • Catholic Mass available on Sundays (5pm)


Wi-Fi
Free basic Wi-Fi access throughout the entire complex after registering in Palladium Hotel Group’s network. Premium Wi-Fi access available at extra cost.

Bars & Restaurants

  • 14 Restaurants
  • 25 Bars/Lounges
  • Nightclub
  • Theater
Grand Palladium Riviera Maya offers an endless array of options and menus. During your stay you can enjoy different buffet restaurants for each meal (breakfast, lunch and dinner) and for dinner you can enjoy up to 9 different thematic restaurants with a variety of cuisines that will take you from Italy, passing through the Mediterranean, then to Brazil and finally finishing with the best Steak House of the United States. A wide variety to satisfy every palate, impeccable service and the best atmosphere that will make your stay a dream come true.

Information and hours subject to changes.

14 Restaurants (9 à la carte)

Includes all meals at the resort's restaurants according to their schedules and conditions; 24-hour snacks service at beachfront restaurants; unrestricted use of “à la carte” restaurants, reservations are not required (subject to availability), unlimited visits, pagers available, men must wear long pants and long sleeve shirts (no shorts allowed from age 12), national drinks until 2 am: international drinks available at some bars and a welcome drink.

Please Note: This list is representative of the restaurants and bars within the entire Palladium complex.

Buffet Restaurants

La Hacienda
Restaurant is located in Grand Palladium Colonial Resort & Spa. Buffet service with including Italian corner, and Mexican specialties. Open for breakfast, lunch and dinner.

Tikal
Restaurant is located in Grand Palladium Kantenah Resort & Spa.. Buffet service including Italian and Mexican specialties. Open for breakfast and dinner.

Gran Azul
Restaurant is located opposite the main swimming pool at Grand Palladium Colonial Resort & Spa/Kantenah. Buffet served in a beautiful outdoor restaurant with a spectacular palapa and wonderful views over the main pool. Open for breakfast and lunch.


La Laguna Restaurant: Buffet service next to the main pool of Grand Palladium White Sand Resort & Spa/Riviera. Beautiful outdoor restaurant under a spectacular palapa with wonderful views over the main pool and the lake. Open for breakfast and lunch.

Things to Do

  • 6 Tennis Court(s)
  • Mini-Golf
  • 2 Multi-Sport Court
  • 2 Basketball Court
  • Ping Pong
  • Beach Volleyball
  • Scuba (Beginners Lesson)
  • Snorkeling
  • Kayaking
  • Windsurfing
  • Pedal Boats
  • $ Deep Sea Fishing
  • Water Aerobics
  • Archery
  • Rifle Shooting
  • Petanque
  • Catamaran
  • Shuffleboard
  • Darts
The Grand Palladium Resorts at the Mayan Riviera offer a daily program of sports and entertainment activities on the beach and at the pool for everybody. Practice your favorite sport with your family during the day: volleyball, archery, soccer, paddle…and don’t miss the shows, live music and games our entertainers organize every night at the theater. There are also PlayStation, pool, table tennis, sand castle, treasure hunt and karaoke tournaments. Guests from all ages always find the best way to have fun at the Grand Palladium Resorts: Spa and the Sunset Boulevard Discotheque for adults, and videogames, arts and crafts and the Mini-disco for kids. And for nature lovers, we also have a crocodile habitat with an exhibition of their feeding.

Entertainment Includes:
  • 6 tennis courts
  • 3 beach volleyball courts
  • 2 basketball courts
  • 2 badminton courts
  • 1 football field (artificial turf)
  • 1-Pro football field (artificial turf)
  • 2 paddle tennis courts
  • 1 archery field
  • 1 rifle shooting field
  • 1 multipurpose court
  • 2 shuffleboard
  • Mini Golf
  • Catamaran
  • Kayak
  • Snorkeling
  • Pedal boats
  • Wind-Surfing
  • Deep sea fishing excursions ($)
  • Scuba Diving courses ($)
  • Aerobics
  • Water Gymnastics
  • Table Tennis
  • Soccer
  • Petanque
  • Water Polo
  • Darts


Additional charges may apply for some activities/services.
Children under 18 are not allowed in the discotheque.
Guests enjoy access to all services offered at the three Grand Palladium Resorts in the Mayan Riviera, except those located at TRS Yucatan Hotel.

Spa

  • Spa/Wellness Center
  • Hot Tub(s) / Whirlpool(s)
  • Sauna
  • Massage
  • Fitness Center/Gym
The Grand Palladium Kantenah Resort & Spa features one of the most complete Spa & Wellness centers in the Mayan Riviera. In addition to offering exclusive and personalized services, the Zentropía Palladium Spa & Wellness also features an ample gymnasium with modern exercise equipment, jacuzzi, sauna and vapor baths that will fly you to a haven of tranquility and pleasure. Pamper yourself with a luxurious massage or choose amongst a great variety of beauty treatments (additional costs and reservation required).

Access to the wet areas (hot tubs, pool, sauna and steam baths) in Zentropia Palladium Spa & Wellness centers will have a fee per guest, per day for Grand Palladium´s guests.Guests who purchase any of the spa treatments at Zentropia Palladium Spa & Wellness will be given free access to the wet areas that day.

Services & Facilities include:
  • Gymnasium with locker rooms, air conditioning
  • Jacuzzi
  • Pool
  • Dry and wet sauna
  • Vapor bath
  • Hydromassage
  • Waterfalls
  • Eco-meditative cold bath ($)
  • Relax area ($)
  • Massages (Swedish, sports, reflexology, Vichy, couple’s massages, etc.) ($)
  • Unisex hair salon ($)
  • Facial and body treatments and exfoliations ($)
  • Waxing ($)
  • Manicures and pedicures ($)
  • Wide range of therapies ($)


All Spa services require reservations. Please ask the Spa specialized personnel about the services available and rates.

The all-inclusive plan at Grand Palladium Kantenah includes access to the fitness area (large gymnasium with lockers and changing rooms with air conditioning, weights room and excellent sports equipment) and pool.

Children under 18 are not allowed to use the Spa facilities.

Wedding


    A dedicated Wedding Specialist is now available at each Palladium Hotels & Resorts location to answer any questions you may have regarding its wedding services. Contact Ariadna Orea at infoweddings.riviera@palladiumweddings.com or 800-246-3461.
    • Children's Activity Program (Kids Club)
    • Teen Club